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- Tasks: Supervise housekeeping, ensuring luxury standards and smooth operations across our beautiful resort.
- Company: The Mole Resort, a stunning getaway in North Devon with a vibrant team culture.
- Benefits: Competitive pay, discounts on local attractions, gym access, and flexible working options.
- Other info: Great career progression opportunities and a supportive onboarding programme.
- Why this job: Join a fun team, make guests happy, and enjoy perks while working in a beautiful setting.
- Qualifications: Experience in housekeeping with supervisory skills and a keen eye for detail.
The predicted salary is between 27000 - 28000 £ per year.
Location: The Mole Resort, North Devon
Hours: 40 hours per week
Pay: £13.15 per hour
Here at The Mole, we operate a fantastic resort set in 120 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.
What will I be doing?
- Carrying out detailed checks of all accommodation, including rooms, lodges, and cottages, ensuring everything meets our luxury brand standards before guest arrival.
- Supporting the day-to-day running of the housekeeping team, including allocating cleaning lists and priorities.
- Helping maintain a smooth operation across a varied estate, from Manor House rooms to eco-lodges and large family cottages.
- Monitoring and managing stock levels of housekeeping supplies and equipment.
- Working closely with Reception, Maintenance, and other departments to ensure properties are ready and released for guest check-in on time.
- Reporting maintenance issues and defects promptly to keep accommodation in top condition.
- Making sure guest special requests or requirements are prepared and in place ahead of arrival.
What We’re Looking For
- Previous experience in housekeeping, ideally with some supervisory responsibility.
- A strong eye for detail and pride in delivering high standards.
- Organised and able to manage multiple priorities across a busy resort.
- A team player who communicates well with different departments.
- Reliable, positive, and happy to get involved wherever needed.
What’s in it for me?
- Competitive rates of pay, reviewed annually.
- Discounts available across a range of quality products from supermarket shopping to wellington boots!
- Local cinema and days out discounts.
- Employee Assistance Programme to help with life’s challenges.
- Complimentary use of pool and gym.
- Healthy discounts on food and beverage at the Resort.
- Restaurant and hotel discounts across the region.
- Share of service charge.
- Staff fully equipped rest area with staff meals.
- Flexible working and shared holiday.
- Attentive onboarding programme.
- Fantastic discounts across L+R Hotels.
We are committed to offer effective training and development with a proven track record of career progression. We value each and every staff member so please come and join us, who knows where it will take you?
Housekeeping supervisor employer: The Mole Resort
Contact Detail:
The Mole Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping supervisor
✨Tip Number 1
Get to know the resort! Before your interview, take a good look at The Mole Resort's website and social media. Familiarise yourself with their values and what makes them unique. This way, you can show off your enthusiasm and understanding of their brand during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a housekeeping supervisor role and prepare your answers. Focus on your previous experience, especially any supervisory roles, and be ready to share specific examples that highlight your attention to detail and organisational skills.
✨Tip Number 3
Show your team spirit! During the interview, emphasise your ability to work well with others. Talk about how you've collaborated with different departments in the past, as this will demonstrate that you're a team player who can help keep operations running smoothly at the resort.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your professionalism but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping supervisor
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous housekeeping experience, especially any supervisory roles. We want to see how you've managed teams and maintained high standards in your past jobs.
Be Detail-Oriented: Since attention to detail is key for this role, share specific examples of how you've ensured quality in your work. We love seeing candidates who take pride in their tasks!
Communicate Clearly: In your application, demonstrate your communication skills. Mention how you've worked with different departments in the past, as teamwork is essential at The Mole Resort.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Mole Resort
✨Know the Resort Inside Out
Before your interview, take some time to research The Mole Resort. Familiarise yourself with its facilities, services, and the overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their luxury brand standards.
✨Highlight Your Supervisory Skills
Since the role requires some supervisory responsibility, be ready to discuss your previous experience in managing a team. Share specific examples of how you've allocated tasks, motivated team members, or resolved conflicts. This will demonstrate your leadership capabilities.
✨Showcase Your Attention to Detail
As a housekeeping supervisor, a keen eye for detail is crucial. Prepare to discuss how you ensure high standards in cleanliness and organisation. You might even want to mention any systems or checklists you’ve used in the past to maintain quality.
✨Emphasise Teamwork and Communication
The role involves working closely with various departments, so it’s important to highlight your teamwork skills. Be prepared to share examples of how you've effectively communicated with other teams, like Reception or Maintenance, to ensure smooth operations.