At a Glance
- Tasks: Keep our beautiful lodges and hotel rooms sparkling clean while interacting with guests.
- Company: Join The Mole Resort, a stunning getaway in Devon with exciting activities and delicious food.
- Benefits: Enjoy competitive pay, discounts on shopping, cinema, spa access, and flexible working options.
- Other info: Join us for a fantastic work experience in a beautiful location!
- Why this job: Be part of a supportive team that values your growth and offers career progression opportunities.
- Qualifications: A positive attitude and willingness to learn; no experience needed as training is provided.
Housekeeping Staff
Location: The Mole Resort, Devon
Salary: £10.85 - £12.71 per hour
Hours: 16-40 hours per week (seasonal opportunities available)
Closing Date: 30 June 2026
Love Creating Amazing First Impressions?
At The Mole Resort, we’re passionate about delivering exceptional guest experiences in one of Devon’s most beautiful countryside destinations. Set within 125 acres of stunning rolling countryside, our resort combines stylish accommodation, fantastic dining, family adventures, relaxing spa experiences and unforgettable stays.
We’re looking for enthusiastic and reliable Housekeeping Staffto help ensure every guest arrives to a beautifully presented accommodation and leaves with memories worth sharing.
Whether you’re experienced in housekeeping or looking to start a new career in hospitality, we’d love to hear from you. Full training is provided.
What You’ll Be Doing
As part of our Housekeeping team, you’ll play a vital role in creating the high standards our guests expect by:
- Cleaning and preparing lodges, cottages and hotel accommodation to the highest standards
- Changing bed linen, making beds and replenishing guest amenities
- Vacuuming, dusting, mopping and sanitising bedrooms, bathrooms, kitchens and living spaces
- Ensuring all accommodation is fully stocked and guest-ready
- Reporting maintenance issues, damages or lost property promptly
- Following health, safety and hygiene procedures at all times
- Using cleaning products and equipment safely and responsibly
- Supporting deep-cleaning projects and seasonal cleaning programmes
- Working efficiently to meet changeover deadlines during busy periods
- Delivering friendly and professional service whenever interacting with guests
What We’re Looking For
We’re looking for people who take pride in their work and enjoy being part of a supportive team.
Essential
- Great attention to detail
- Positive, can-do attitude
- Strong work ethic and reliability
- Ability to work independently and as part of a team
- Good time management and organisational skills
- Flexibility to work weekends and bank holidays
- Physically able to carry out housekeeping duties
Desirable
- Previous housekeeping, cleaning or hospitality experience
- Knowledge of health and safety procedures
- Full UK driving licence
Why Join The Mole Resort?
We’re committed to creating a workplace where our people feel valued, supported and rewarded.
Our Benefits Include:
- Competitive pay rates, reviewed annually
- Share of service charge
- Complimentary use of our spa facilities
- Staff discounts on food and drink across the resort
- Discounts across the wider L+R Hotels portfolio
- Retail, supermarket, cinema and leisure discounts
- Employee Assistance Programme for wellbeing support
- Staff meals and dedicated team rest areas
- Flexible working opportunities
- Comprehensive onboarding and training programme
- Career development and progression opportunities
Flexible Working Opportunities
We offer both full-time and part-time positions, with typical shift times between 9:00am and 4:00pm, depending on occupancy levels.
Please note that the role includes weekends, public holidays and peak holiday periods.
Be Part of Something Special
At The Mole Resort, our people make the difference. Every clean and welcoming room helps create memorable guest experiences, and every team member plays an important role in our success.
If you’re looking for a role with a fantastic team, excellent benefits and opportunities to grow your career in hospitality, we’d love to hear from you.
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Housekeeping Staff employer: The Mole Resort
The Mole Resort is an exceptional employer, offering a vibrant work culture in the stunning Devon countryside. As a Kitchen Porter, you'll benefit from competitive pay, local product discounts, and complimentary access to spa facilities, all while enjoying ample opportunities for career progression through dedicated training programmes. Join our team and be part of a supportive environment that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Staff
✨Tip Number 1
Familiarise yourself with The Mole Resort's values and customer service standards. Understanding their commitment to high-quality service will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your flexibility and willingness to learn by preparing examples from past experiences where you've adapted to new situations or taken on additional responsibilities. This will highlight your positive attitude, which is highly valued in this role.
✨Tip Number 3
Research common housekeeping practices and health and safety regulations relevant to the hospitality industry. Being knowledgeable about these topics will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Think of specific instances where you've worked well with others or supported colleagues, as teamwork is essential in maintaining the high standards expected at The Mole Resort.
We think you need these skills to ace Housekeeping Staff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any skills that align with the job description, such as attention to detail and teamwork.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the resort. Mention your positive attitude, willingness to learn, and commitment to high levels of customer service.
Highlight Relevant Skills:In your application, specifically mention skills like cleanliness standards, communication abilities, and flexibility. These are key traits the resort is looking for in a Housekeeper.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Mole Resort
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, such as cleaning or organising.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service abilities. Share examples of how you've positively engaged with customers in the past, and express your commitment to providing a friendly and professional experience.
✨Emphasise Your Teamwork and Flexibility
The role requires working both independently and as part of a team. Be prepared to discuss situations where you've successfully collaborated with others or adapted to changing work conditions. This will show that you're versatile and can thrive in different environments.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the resort's approach to guest satisfaction. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
