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- Tasks: Keep our beautiful lodges and hotel rooms sparkling clean while interacting with guests.
- Company: Join The Mole Resort, a stunning getaway in Devon with exciting activities and delicious food.
- Benefits: Enjoy competitive pay, discounts on shopping, cinema, spa access, and flexible working options.
- Why this job: Be part of a supportive team that values your growth and offers career progression opportunities.
- Qualifications: A positive attitude and willingness to learn; no experience needed as training is provided.
- Other info: Join us for a fantastic work experience in a beautiful location!
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Here at The Mole Resort, formerly the Highbullen Hotel, we have a fantastic new resort set in 125 acres of beautiful Devon countryside,
jam-packed with delicious food and drink and a whole lot of exciting
activities.
As a Housekeeper you will be responsible for ensuring our guest accomodation units are presented at their absolute best.
What will I be doing?
As a Housekeeper at The Mole, you are responsible for
cleaning lodges and hotel rooms to a high standard,
communicating with other departments, working effectively within a team or on
your own as well as achieving departmental targets.
Specifically, you will be responsible for performing the
following tasks to the highest standards:
● Ensure the highest standards of cleanliness in all lodges, hotel
bedrooms and public areas.
● Ensure thorough reporting of any maintenance issues.
● Interact with our guests in a friendly, professional manner.
● Ensure all equipment is in good working order and report
any concerns.
● Understand and comply with Health and Safety legislation,
fire precautions, legal requirements, and perform any other tasks that may be
required from time to time.
● Assist other departments wherever necessary and maintain
good working relationships
● Ensuring the correct, safe use of cleaning chemicals and
equipment
What are we looking for?
To successfully fill
this role as a Housekeeper at the Mole, you should maintain the attitude,
behaviours, skills, and values that follow:
● Positive attitude and willingness to learn
● Commitment to delivering high levels of customer service
● A neat and tidy appearance
● Flexibility to respond to a range of different work
situations
● Ability to work on your own or in a team
Although previous experience would be beneficial, it is not
essential as full training will be provided.
You will play a key role in delivering our brand of fabulous
stays and active days
What’s in it for me?
There’s plenty of perks when it comes to joining the Mole
Resorts team which include;
·
Competitive rates of pay, reviewed annually.
·
Discounts available across a range of quality
products from supermarket shopping to wellington boots !
·
Local cinema and days out discounts.
·
Employee Assistance Programme to help with
life’s challenges.
·
Complimentary use of spa facilities
·
Discount on food and drink on site
·
Share of service charge
·
Fully equipped staff rest area with staff meals
·
Flexible working where appropriate.
·
Fantastic discounts across L+R Hotels
We are in
the process of building a team that we can develop through support and training
to further your career, resulting in opportunities for progression in a
fantastic location.
We value each and every staff member so please come and join
us, who knows where it will take you?
#J-18808-Ljbffr
Housekeeping Staff employer: The Mole Resort
Contact Detail:
The Mole Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Staff
✨Tip Number 1
Familiarise yourself with The Mole Resort's values and customer service standards. Understanding their commitment to high-quality service will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your flexibility and willingness to learn by preparing examples from past experiences where you've adapted to new situations or taken on additional responsibilities. This will highlight your positive attitude, which is highly valued in this role.
✨Tip Number 3
Research common housekeeping practices and health and safety regulations relevant to the hospitality industry. Being knowledgeable about these topics will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Think of specific instances where you've worked well with others or supported colleagues, as teamwork is essential in maintaining the high standards expected at The Mole Resort.
We think you need these skills to ace Housekeeping Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any skills that align with the job description, such as attention to detail and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the resort. Mention your positive attitude, willingness to learn, and commitment to high levels of customer service.
Highlight Relevant Skills: In your application, specifically mention skills like cleanliness standards, communication abilities, and flexibility. These are key traits the resort is looking for in a Housekeeper.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Mole Resort
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, such as cleaning or organising.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service abilities. Share examples of how you've positively engaged with customers in the past, and express your commitment to providing a friendly and professional experience.
✨Emphasise Your Teamwork and Flexibility
The role requires working both independently and as part of a team. Be prepared to discuss situations where you've successfully collaborated with others or adapted to changing work conditions. This will show that you're versatile and can thrive in different environments.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the resort's approach to guest satisfaction. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
