At a Glance
- Tasks: Engage guests with exciting activities and provide top-notch service at our beautiful resort.
- Company: The Mole Resort, set in stunning Devon countryside with a vibrant team culture.
- Benefits: Competitive pay, discounts on food, spa access, and flexible working hours.
- Other info: Full training provided, with great opportunities for career progression.
- Why this job: Join us to create memorable experiences while developing your skills in a fun environment.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 12 - 16 £ per hour.
Location: The Mole Resort
Salary: £12.21 ph
Hours per week: 37.5
Deadline to apply: 23/2/26
Here at The Mole Resort, we have launched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.
As a Leisure Assistant, you are required to provide a professional, friendly service to our guests demonstrating a good understanding of the products and services available.
What will I be doing? As a Leisure Assistant at The Mole, you will be a key figure in delivering both a positive, engaging service to our guests in both leisure and activity areas. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Operating a professional reception service to our members and visitors.
- Assisting with delivery of activities and classes.
- Handling membership enquiries and taking payments.
- Presenting all areas of the department at their best at all times.
- Ensuring facilities are maintained to the highest standard of cleanliness and hygiene.
- Reporting any faults or maintenance issues to the correct department.
- Following operating procedures for opening and closing the facility including pool area.
- Communicating to guests in a professional friendly manner.
- Complying with current health and safety legislation.
- Liaising with other departments promoting teamwork.
What are we looking for? To successfully fill this role as a Leisure Assistant at The Mole, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn.
- Good communication skills with an outgoing personality.
- Commitment to delivering high levels of engaging customer service.
- A neat and tidy appearance and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in a team.
Although previous experience and qualification would be beneficial, it is not essential as full training will be provided. You will be key in delivering our brand of fabulous stays and active days.
What’s in it for me? There’s plenty of perks when it comes to joining the Mole Resorts team which include:
- Competitive rates of pay, reviewed annually.
- Discounts available across a range of quality products from supermarket shopping to wellington boots.
- Local cinema and days out discounts.
- Employee Assistance Programme to help with life’s challenges.
- Complimentary use of spa facilities.
- Discount on food and drink on site.
- Restaurant and hotel discounts across the region.
- Share of service charge.
- Staff fully equipped rest area with staff meals.
- Flexible working and shared holiday.
- Attentive on-boarding programme.
- Fantastic discounts across L+R Hotels.
We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location. We value each and every staff member so please come and join us, who knows where it will take you?
Activities Assistant employer: The Mole Resort
At The Mole Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture set in the stunning Devon countryside. Our team enjoys competitive pay, extensive training opportunities, and a range of employee benefits including discounts on local attractions and complimentary spa access. Join us to be part of a supportive environment that values your growth and well-being while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Activities Assistant
✨Tip Number 1
Get to know the resort! Before your interview, take some time to explore The Mole Resort's website and social media. Familiarising yourself with their activities and services will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Leisure Assistant, you'll need to engage with guests regularly. Try role-playing with a friend or family member to boost your confidence and ensure you can deliver that friendly service they’re looking for.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different situations during your interview. Share examples from past experiences where you've successfully handled unexpected challenges or worked well in a team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on The Mole Resort's careers page. This way, you’ll be sure your application gets into the right hands and shows your enthusiasm for joining the team.
We think you need these skills to ace Activities Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring a positive vibe to our team at The Mole Resort.
Tailor Your Application:Make sure to tailor your application to the Leisure Assistant role. Highlight any relevant experience or skills that match what we're looking for, like your communication skills and commitment to customer service.
Be Professional Yet Friendly:Remember, we’re all about providing a friendly service to our guests. Use a professional tone in your application, but don’t be afraid to show your approachable side – it’s what we value!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Mole Resort
✨Know the Resort Inside Out
Before your interview, take some time to research The Mole Resort. Familiarise yourself with the activities and services they offer. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their guest experience.
✨Show Off Your People Skills
As a Leisure Assistant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's day better – this will highlight your positive attitude and communication skills.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking neat and tidy, adhering to any uniform requirements if specified. This shows that you understand the importance of presentation in a hospitality role.
✨Be Ready for Teamwork Questions
Since teamwork is crucial at The Mole Resort, be prepared to discuss your experiences working in a team. Think of specific situations where you collaborated effectively with others, and how you handled any challenges that arose. This will demonstrate your flexibility and commitment to a positive work environment.
