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- Tasks: Ensure luxury standards in accommodation and support the housekeeping team.
- Company: The Mole Resort, a stunning getaway in North Devon.
- Benefits: Competitive pay, discounts, gym access, and flexible working.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Join a vibrant team and make guests feel at home in beautiful surroundings.
- Qualifications: Experience in housekeeping and strong attention to detail.
The predicted salary is between 27000 - 28000 £ per year.
Overview
The Mole Resort – Housekeeping Supervisor
Location: The Mole Resort, North Devon
Hours: 40 hours per week
Pay: £13.15 per hour
Here at The Mole, we operate a fantastic resort set in 120 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.
What will I be doing?
- Carrying out detailed checks of all accommodation, including rooms, lodges, and cottages, ensuring everything meets our luxury brand standards before guest arrival.
- Supporting the day-to-day running of the housekeeping team, including allocating cleaning lists and priorities.
- Helping maintain a smooth operation across a varied estate, from Manor House rooms to eco-lodges and large family cottages.
- Monitoring and managing stock levels of housekeeping supplies and equipment.
- Working closely with Reception, Maintenance, and other departments to ensure properties are ready and released for guest check-in on time.
- Reporting maintenance issues and defects promptly to keep accommodation in top condition.
- Making sure guest special requests or requirements are prepared and in place ahead of arrival.
What We’re Looking For
- Previous experience in housekeeping, ideally with some supervisory responsibility.
- A strong eye for detail and pride in delivering high standards.
- Organised and able to manage multiple priorities across a busy resort.
- A team player who communicates well with different departments.
- Reliable, positive, and happy to get involved wherever needed.
What’s in it for me?
- Competitive rates of pay, reviewed annually.
- Discounts available across a range of quality products from supermarket shopping to wellington boots!
- Local cinema and days out discounts.
- Employee Assistance Programme to help with life’s challenges.
- Complimentary use of pool and gym.
- Healthy discounts on food and beverage at the Resort.
- Restaurant and hotel discounts across the region.
- Share of service charge.
- Staff fully equipped rest area with staff meals.
- Flexible working and shared holiday.
- Attentive onboarding programme.
- Fantastic discounts across L+R Hotels.
We are committed to offer effective training and development with a proven track record of career progression. We value each and every staff member so please come and join us, who knows where it will take you?
Housekeeping Staff employer: The Mole Resort - Housekeeping
Contact Detail:
The Mole Resort - Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Staff
✨Tip Number 1
Get to know the resort! Before your interview, take a virtual tour of The Mole Resort and familiarise yourself with its offerings. This will help you speak confidently about how you can contribute to maintaining those luxury standards.
✨Tip Number 2
Show off your teamwork skills! During interviews, share examples of how you've worked with others in previous roles. Highlighting your ability to communicate effectively with different departments will make you stand out as a candidate.
✨Tip Number 3
Be proactive! If you have any questions about the role or the resort, don’t hesitate to ask during your interview. This shows your enthusiasm and willingness to engage, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the perks and opportunities available at The Mole Resort.
We think you need these skills to ace Housekeeping Staff
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous housekeeping experience you have, especially if you've held a supervisory role. We want to see how your background aligns with our luxury brand standards!
Be Detail-Oriented: Since we pride ourselves on high standards, it’s crucial to demonstrate your strong eye for detail in your application. Share examples of how you've maintained cleanliness and organisation in past roles.
Communicate Your Team Spirit: We’re all about teamwork here at The Mole! Make sure to mention your ability to work well with different departments and how you’ve contributed to a positive team environment in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Mole Resort - Housekeeping
✨Know the Resort Inside Out
Before your interview, take some time to research The Mole Resort. Familiarise yourself with its facilities, services, and the overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their luxury brand standards.
✨Highlight Your Experience
Make sure to discuss your previous housekeeping experience, especially any supervisory roles. Be ready to share specific examples of how you've maintained high standards and managed a team. This will demonstrate that you have the skills they’re looking for.
✨Show Off Your Organisational Skills
Since the role involves managing multiple priorities, be prepared to talk about how you stay organised in a busy environment. Share strategies you use to allocate tasks and ensure everything runs smoothly, as this is crucial for the day-to-day operations at the resort.
✨Emphasise Teamwork and Communication
The Mole Resort values collaboration across departments. Be ready to discuss how you’ve effectively communicated with other teams in the past. Highlight any experiences where teamwork led to successful outcomes, as this will resonate well with their expectations.