At a Glance
- Tasks: Welcome guests with a warm smile and ensure they have an unforgettable dining experience.
- Company: Join the vibrant team at The Mitre Hotel, where glamour meets hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and discounts for you and your loved ones.
- Other info: Access training, career growth, and exciting industry experiences.
- Why this job: Be the first face guests see and make their visit special every time.
- Qualifications: Passion for people and great communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a dedicated Restaurant Host/Hostess to join our Restaurant and Bar team at The Mitre Hotel, which we have transformed into glamorous restaurants, cocktail bars, enchanting river terraces, an orangery, a quirky library and elegantly styled bedrooms. As part of the Restaurant & Bar team, you will be the first face our guests see when they enter the restaurant, so a passion for people is essential for this role. In partnership with the management team, you will ensure our Guest Journey is delivered consistently, as defined by our service standards.
Benefits:
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £1000.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 3.
Responsibilities:
- Be passionate about delivering a warm and friendly service to all of our guests.
- Be comfortable picking up new technology, with a particular focus on EPOS, or our reservations software ResDiary.
- Develop your knowledge of our menus and services, so you can advise guests.
- Stay up to date on all relevant legislation which applies to your role, including Hygiene, and wider Health and Safety concerns.
- Attend and regularly engage with any defined training and development for your role.
- Possess exceptional interpersonal and communication skills with our guests, and all team members too.
- Ensure all guests are greeted and seated appropriately upon arrival into our F&B outlets.
Restaurant Host employer: The Mitre Hotel
The Mitre, located beside the iconic Hampton Court Palace, offers an exceptional work environment for a Bar Supervisor passionate about hospitality. With a focus on personal development, competitive salaries, and unique perks like discounted stays and industry masterclasses, employees thrive in a supportive culture that values growth and recognition. Join our dynamic team and be part of a luxury hospitality collection that prioritises both guest experiences and employee satisfaction.
