Night Front Desk Lead Riverside Luxury Hotel

Night Front Desk Lead Riverside Luxury Hotel

Full-Time 25000 - 28066 £ / year (est.) No working from home possible
The Mitre Hotel

At a Glance

  • Tasks: Provide exceptional service, check in late arrivals, and supervise the hotel during night shifts.
  • Company: The Mitre Hotel, a luxurious 40-bedroom hotel in Molesey.
  • Benefits: Competitive pay, flexible hours, and a vibrant work environment.
  • Other info: Perfect for night owls looking for a rewarding role in hospitality.
  • Why this job: Join a passionate team and enhance your hospitality skills while working nights.
  • Qualifications: Strong customer service skills and attention to detail.

The predicted salary is between 25000 - 28066 £ per year.

The Mitre Hotel in Molesey is seeking a fabulous Night Porter / Late Receptionist to join our Front Desk team. As part of our 40-bedroom hotel, you will provide exceptional service to guests and ensure the premises are secure and well maintained.

Your role involves checking in late arrivals, serving food and drinks after hours, and supervising the hotel during night shifts. If you are passionate about guest hospitality and have a keen eye for detail, we would love to meet you!

Night Front Desk Lead Riverside Luxury Hotel employer: The Mitre Hotel

The Mitre Hotel offers a vibrant work culture where exceptional guest service is at the heart of everything we do. As a Night Front Desk Lead, you will enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a dedicated team in a stunning riverside location. Join us to make a meaningful impact on our guests' experiences while working in a supportive and dynamic environment.

The Mitre Hotel

Contact Details:

The Mitre Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Front Desk Lead Riverside Luxury Hotel

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Mitre Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Mitre Hotel

Don't be shy about reaching out to The Mitre Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Night Front Desk Lead Riverside Luxury Hotel

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Mitre Hotel and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Mitre Hotel

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!