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- Tasks: Lead the launch of a new riverside café concept and shape guest experiences.
- Company: Join The Signet Collection, a family of design-led boutique hotels.
- Benefits: Competitive salary, discounted stays, wellbeing support, and 28 days holiday.
- Why this job: Make a lasting impact on a brand-defining project in boutique hospitality.
- Qualifications: 3-5 years in boutique F&B or specialty coffee with strong leadership skills.
- Other info: Access to apprenticeships, team recognition, and exciting long service awards.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re looking for an incredible Regional Operations Manager - Cafe to join our F&B team at The Mitre, Hampton Court. The Signet Collection is a growing family of design-led boutique hotels in remarkable locations — where story, soul, and style come together. This is a rare opportunity to lead one of the most exciting hospitality projects within the Signet Collection — the complete re‑design and launch of our new riverside café concept; Coppernose.
As the creative and operational force behind this flagship venue, you’ll shape everything from the product strategy and coffee programme to the guest experience, sustainability approach, and cultural identity of the team.
Role Overview
In this highly visible role, you’ll work closely with the General Manager and the wider hotel leadership to bring a distinctive, local‑first, future‑ready café to life — one that will set the blueprint for future Signet locations. You’ll lead the transformation from the ground up, crafting a concept that blends innovation, British provenance, and commercial strength, all while maintaining a strong on‑floor presence to coach, guide, and inspire your team.
What you’ll do:
- From building sustainable operational systems and signature products, to forging community partnerships and creating standout guest experiences, you’ll have the autonomy to design something meaningful, memorable, and scalable.
This is a role for a warm, culturally driven leader who thrives in boutique hospitality settings and wants to make a lasting impact on a brand‑defining project.
What we’re looking for:
- A warm, hands‑on leader who builds strong teams and delivers standout guest experiences.
- 3-5 years of experience in boutique F&B or specialty coffee, with a track record of shaping or launching concepts.
- Commercially sharp, sustainability‑minded, and confident navigating operations at pace.
We can offer you:
- An excellent starting salary.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- Your Wellbeing Hub - from a 24/7 employee assistance programme, to gym classes, to nutritious recipes, to clinical counselling, we want you to feel cared for at each step.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to ÂŁ1000.
- Complimentary team meals on shift.
- Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to see The Lion King, and so much more.
- Access to apprenticeships and accredited qualifications up to Level 4.
Ready to make your mark with an award-winning boutique hotel group? Apply today and help us tell the story of The Signet Collection.
Regional Operations Manager - Cafe in East Molesey employer: The Mitre Hotel
Contact Detail:
The Mitre Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Cafe in East Molesey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local cafes to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or an informal chat, let your passion for boutique hospitality shine through. Share your ideas about guest experiences and sustainability – it’ll make you stand out from the crowd.
✨Tip Number 3
Research the company culture! Before any meeting, dive into The Signet Collection’s values and recent projects. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for the role and the unique café concept we’re launching at Coppernose. Don’t miss out!
We think you need these skills to ace Regional Operations Manager - Cafe in East Molesey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the opportunity to lead our new café concept and make a real impact.
Tailor Your Experience: Make sure to highlight your relevant experience in boutique F&B or specialty coffee. We’re looking for someone who has successfully shaped or launched concepts, so don’t be shy about sharing your achievements!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique approach to leadership and how you build strong teams. We want to know what makes you tick and how you can contribute to our café’s cultural identity.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at The Mitre Hotel
✨Know Your Café Concepts
Before the interview, dive deep into the café concepts that The Mitre is looking to launch. Familiarise yourself with current trends in boutique F&B and specialty coffee. This will not only show your passion but also your understanding of what makes a café successful.
✨Showcase Your Leadership Style
As a Regional Operations Manager, your leadership style is crucial. Prepare examples of how you've built strong teams and delivered standout guest experiences in previous roles. Be ready to discuss how you inspire and coach your team to achieve excellence.
✨Emphasise Sustainability
Given the focus on sustainability in the job description, come prepared with ideas on how to implement sustainable practices in the café. Discuss any past experiences where you've successfully integrated sustainability into operations or product offerings.
✨Engage with the Community
The role involves forging community partnerships, so think about how you can contribute to local engagement. Prepare to discuss any previous initiatives you've led that involved community collaboration, and how you envision doing this at Coppernose.