At a Glance
- Tasks: Welcome guests and create unforgettable experiences at our stunning hotel.
- Company: Join The Mitre Hotel, a glamorous destination with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy team meals, recognition programmes, and opportunities for growth.
- Why this job: Be part of an exciting adventure in hospitality and make lasting impressions.
- Qualifications: 1 year of experience in a similar role and excellent communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are looking for a highly motivated professional
Receptionist to join our Front Office team at The Mitre Hotel which we have transformed into glamorous restaurants, cocktail bars, enchanting river terraces and an orangery, a quirky library and elegantly styled bedrooms.
As part of the Front Office team, you will be one of the first people to welcome our guests into our beautiful Hotel.
You will help to create those enchanting moments which sets the tone for our guests’ visit, whether they have come for a dining experience or an overnight stay.
You will also be the final person our guests see, and your aim will be to give them a wonderful lasting impression that they will never forget.
We can offer you
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent hourly rate, plus generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £1000.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 3.
You will
- Be charming, passionate and enthusiastic, taking pride in what you do.
- Be passionate about offering standards of excellence to our guests and have the finest attention to detail.
- Have bags of energy and most importantly the ability to deliver the highest possible standards of customer service.
- Have a natural ability for delivering a warm and friendly welcome.
- Be a friendly people person and possess excellent communication skills.
- Be happy to work alone with minimal supervision, as well as part of a team.
- Have the desire to work in a fast paced and energetic workplace.
- Be looking for career progression through our training and support.
- Have 1 years' experience in a similar role.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us.
As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Receptionist in East Molesey employer: The Mitre Hotel
The Mitre, located beside the iconic Hampton Court Palace, offers an exceptional work environment for a Bar Supervisor passionate about hospitality. With a focus on personal development, competitive salaries, and unique perks like discounted stays and industry masterclasses, employees thrive in a supportive culture that values growth and recognition. Join our dynamic team and be part of a luxury hospitality collection that prioritises both guest experiences and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in East Molesey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Mitre Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Mitre Hotel
Don't be shy about reaching out to The Mitre Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in East Molesey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Mitre Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Mitre Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
