We're looking for an experienced Account Director to join the team at Bray Leino, leading and growing key client relationships, overseeing the delivery of high-quality integrated campaigns, and driving strong commercial performance across one of our largest and most high-profile accounts – Post Office.
Working within a collaborative team, you'll act as the central link between client and agency teams, bringing together strategy, creative and delivery to produce effective, insight-led work that delivers measurable business growth.
Alongside leading multiple workstreams and senior stakeholder relationships, you'll take ownership of account performance, identify opportunities for growth and play an important role in developing and motivating a high-performing account team.
The role is hybrid with a London office base (minimum 3 days/week), but we're open to discussing individual flexibility needs.
About Bray LeinoBray Leino is a full-service creative agency and part of The MISSION Group Plc.
If the following job requirements and experience match your skills, please ensure you apply promptly.
For more than 50 years, we've been driven by the belief we now call Create Better: finding better answers to complex business and marketing problems, creating better customer experiences and delivering better outcomes for ambitious brands. Today, more than 300 specialists bring together strategy, creativity, technology and media to help clients, across the UK and internationally, navigate change, unlock growth and turn ideas into effective work at scale. At Bray Leino we bring recognised depth to retail, automotive, food & drink, industrial B2B, healthcare, and professional, financial & utility services, where specialist knowledge leads to more effective thinking, creativity and results. About Post OfficePost Office is one of Bray Leino's largest and most high-profile accounts, placing us at the centre of one of the UK's most recognised and trusted brands.
As lead creative agency, we drive the brand's strategy, creative vision and end-to-end production across owned and paid channels including advertising, social, digital, in-branch, customer experience, web and email communications.
It's a broad a varied remit with real scale, impact and visibility.
Key Responsibilities:
Act as the senior client lead, building strong, trusted stakeholder relationshipsLead the end-to-end delivery of integrated campaigns across multiple workstreamsDevelop a deep understanding of client businesses, commercial priorities, performance, and competitorsManage the development of creative briefs and communications strategiesTranslate client objectives into clear direction for internal teamsWork closely with planning, creative and specialist teams to deliver high-quality, effective workEnsure all work is delivered on time, on brief, and on budgetTake ownership of account commercial performance, including budgeting, forecasting, and profitabilityIdentify and drive account growth opportunities, including upsell and cross-sellCoordinate internal teams and partners to ensure seamless deliveryForward plan resources to support efficient deliveryLead client meetings, presentations, and reviewsBuild proactive account plans and add value beyond incoming briefsMentor and develop team members, fostering a high-performance cultureManage upwards and maintain clear senior stakeholder communicationSkills & ExperienceWe're looking for someone with strong experience in a senior client services or account leadership role within an agency or similarly fast-paced marketing environment. You'll bring: A strong track record of managing and growing senior client relationshipsExperience independently leading significant accounts, complex campaigns and multiple workstreams.
Excellent commercial acumen, with experience managing budgets, forecasts, scopes and account profitabilityA proven ability to identify and convert account growth, cross-sell and business development opportunitiesStrong strategic thinking and the ability to translate business objectives into clear marketing and communications strategiesExcellent communication, presentation and storytelling skills, with the ability to influence senior stakeholdersExperience leading negotiations and navigating difficult client conversationsStrong project and delivery management skills, with the ability to maintain quality, efficiency and attention to detail across multiple prioritiesAn understanding of governance, compliance and risk management within client deliveryA proactive and commercially minded approach, with the ability to identify opportunities for innovation and continuous improvementStrong leadership skills, with experience coaching, mentoring and developing account managers, executives and wider teamsA collaborative approach and the ability to build strong relationships across creative, strategy, delivery and specialist disciplinesBenefitsWe believe our team does their best work when they feel supported, valued and fulfilled.
That's why we offer a comprehensive benefits package and development opportunities, including: Hybrid working model (3 days in office, 2 days remote), with flexibility needs open to discussion25 days per annum, plus 8 Bank Holidays and your birthday day offWorkplace pension with employer contributionsHealth insurance and life insuranceCycle to Work schemeInterest-free season ticket loanChristmas Club saving schemeAccess to MISSION Discovery, our bespoke learning platformRoom to Grow career development programme with regular coachingWellbeing support including: Mental health first aiders24/7 counselling and advice helplineAgency social eventsOpen approach to flexible working conversationsWe are proud to be a Disability Confident Committed (Level 1) Employer and are committed to ensuring our recruitment process is inclusive and accessible to all.
We are also a part of...The MISSION Group Plc. MISSION Group is a collective of specialist agencies delivering marketing, communications and digital services for Clients across the UK and internationally. xgikmsk
The Group combines deep sector expertise with connected capabilities across brand, digital, customer engagement, sponsorship, media, social, technology and communications.#LI-Hybrid
Account Director in Vauxhall employer: The Mission Marketing Group
Bray Leino is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity thrives and employees are empowered to make a real impact. With outstanding training and career development opportunities, along with generous benefits such as a comprehensive medical cash plan and a share scheme, our London team is dedicated to nurturing talent and driving innovation in the heart of one of the UK's most dynamic cities. Join us to collaborate with top brands and be part of a community that values diverse perspectives and champions creative bravery.
Contact Details:
The Mission Marketing Group Recruitment Team
