Overview
In this role you lead key client relationships and oversee the delivery of integrated campaigns for a high-profile account, driving commercial performance. You connect client strategy with internal teams to deliver insight-led work that delivers business growth. You will manage multiple workstreams, mentor a high-performing team, and own account profitability and growth opportunities. The hybrid London-based role offers visibility across a major client and a collaborative agency culture that values strategic thinking and delivery excellence. This is a chance to shape impactful campaigns for a recognised brand within a supportive agency ecosystem.
Pay / Benefits
- Hybrid working (3 days in office)
- 25 days holiday + Bank Holidays + birthday day off
- Pension with employer contributions
- Health insurance and life insurance
- Cycle to Work scheme
- Learning platform access
Responsibilities
- Act as the senior client lead and cultivate trusted stakeholder relationships
- Oversee end-to-end delivery of integrated campaigns across multiple workstreams
- Develop deep understanding of client business, priorities, and competitors
- Generate creative briefs and communications strategies aligned with client objectives
- Translate client objectives into direction for internal teams
- Collaborate with planning, creative, and specialist teams to deliver high-quality work
- Ensure on-time, on-brief, on-budget delivery
- Own account commercial performance including budgeting, forecasting, and profitability
- Identify and pursue account growth opportunities (upsell/cross-sell)
- Coordinate internal teams and external partners for seamless delivery
- Forecast resources to support efficient delivery
- Lead client meetings, presentations, and reviews
- Build proactive account plans and add value beyond briefs
- Mentor and develop team members and foster a high-performance culture
- Manage upwards with clear senior stakeholder communication
Key requirements
- Strong track record in senior client services or account leadership
- Experience independently leading large accounts, complex campaigns, and multiple workstreams
- Excellent commercial acumen with budgeting, forecasting, and profitability experience
- Proven ability to identify and convert growth opportunities
- Strong strategic thinking translating objectives into marketing/communications strategies
- Excellent communication, presentation, and storytelling with stakeholder influence
- Experience in negotiations and handling difficult client conversations
- Strong project and delivery management across multiple priorities
- Understanding of governance, compliance and risk in client delivery
- Proactive, commercially minded with drive for innovation and improvement
- Leadership experience coaching and developing account teams
- Collaborative approach building cross-disciplinary relationships
- strong communication and presentation
- stakeholder management
- leadership and team development
- budgeting
- forecasting
- profitability management
Account Director in London employer: The Mission Marketing Group
Bray Leino is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity thrives and employees are empowered to make a real impact. With outstanding training and career development opportunities, along with generous benefits such as a comprehensive medical cash plan and a share scheme, our London team is dedicated to nurturing talent and driving innovation in the heart of one of the UK's most dynamic cities. Join us to collaborate with top brands and be part of a community that values diverse perspectives and champions creative bravery.
Contact Details:
The Mission Marketing Group Recruitment Team
