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- Tasks: Lead and manage the delivery of exciting events at a unique open-air museum.
- Company: Join the award-winning Black Country Living Museum, celebrating local history.
- Benefits: Enjoy competitive salary, unique working environment, and supportive culture.
- Why this job: Be part of memorable events and film productions like Peaky Blinders!
- Qualifications: Experience in event management and a passion for exceptional visitor experiences.
- Other info: Flexible hours with opportunities for career growth and skill development.
The predicted salary is between 37000 - 51800 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, Regular evening work and occasional weekend work required
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life. You’ll also oversee the Museum's use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum's Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum's Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line Management Experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills
- Competitive rewards & benefits
- Supportive & inclusive work culture
- Positive attitude to work-life balance
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Interviews are expected to take place within 7 days of the closing date; adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
Events Operational Manager employer: THE MIRROR COACHING
Contact Detail:
THE MIRROR COACHING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager
✨Tip Number 1
Network like a pro! Attend industry events, workshops, and meet-ups to connect with people in the events sector. You never know who might have the inside scoop on job openings or be looking for someone just like you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and experiences. This can be a game-changer during interviews, as it gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations you admire, like the Black Country Living Museum, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep your CV fresh and tailored! When applying through our website, make sure your CV highlights relevant experience that aligns with the role of Events Operational Manager. Customising your application shows you’re serious about the position.
We think you need these skills to ace Events Operational Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Events Operational Manager role. Highlight your experience in managing public events and any relevant skills that match the job description. We want to see how you can bring our events to life!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional visitor experiences and your collaborative spirit. Let us know why you're the perfect fit for our team at the Black Country Living Museum.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage high-quality events. Numbers and examples speak volumes, so don’t hold back on sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to be part of our unique working environment!
How to prepare for a job interview at THE MIRROR COACHING
✨Know Your Events Inside Out
Before the interview, dive deep into the events that the Museum has hosted. Familiarise yourself with their Public Programmes and Hire & Hospitality offers. Being able to discuss specific events and how you would enhance them shows your passion and understanding of the role.
✨Showcase Your Collaboration Skills
Since this role requires working with various stakeholders, prepare examples of how you've successfully collaborated in past roles. Think about times when you influenced others or built rapport to achieve a common goal. This will demonstrate your ability to work effectively within a team.
✨Budgeting Brilliance
Brush up on your budgeting skills! Be ready to discuss how you've managed event budgets in the past. Highlight any experiences where you operated within budget parameters while still delivering exceptional service. This will show that you can handle the financial aspects of the role.
✨Embrace Flexibility and Enthusiasm
The job requires a flexible approach, especially with evening and weekend work. Be prepared to express your enthusiasm for hands-on involvement at events. Share stories that reflect your commitment to delivering outstanding visitor experiences, as this is key to the Museum's mission.
