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- Tasks: Lead and manage the delivery of exciting events at a unique open-air museum.
- Company: Join the award-winning Black Country Living Museum, celebrating local history.
- Benefits: Enjoy competitive salary, unique work environment, and opportunities for skill development.
- Why this job: Be part of memorable events and collaborate with creative teams in a vibrant setting.
- Qualifications: Experience in event management and a passion for exceptional visitor experiences.
- Other info: Flexible hours with evening and weekend work; inclusive culture welcoming diverse applicants.
The predicted salary is between 37000 - 51800 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, Regular evening work and occasional weekend work required
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life. You’ll also oversee the Museum's use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
- Managing the operational delivery of the Museum's Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum's Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
What are we looking for?
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line Management Experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country's industrial landscape is celebrated by generations.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Interviews are expected to take place within 7 days of the closing date; adjustments will be made should successful candidates be unable to attend.
Events Operational Manager in Birmingham employer: THE MIRROR COACHING
Contact Detail:
THE MIRROR COACHING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager in Birmingham
✨Tip Number 1
Get to know the Museum and its events inside out! Research their past events, understand their audience, and think about how you can bring fresh ideas to the table. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you might bump into people connected to the Museum. Building relationships can give you insider info and even lead to recommendations. Plus, it’s a great way to showcase your passion for events!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've successfully managed events or dealt with challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the Black Country Living Museum. Good luck!
We think you need these skills to ace Events Operational Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Events Operational Manager role. Highlight your experience in managing public events and any relevant skills that match the job description. We want to see how you can bring our events to life!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional visitor experiences and your collaborative spirit. Let us know why you're excited about working with us at the Black Country Living Museum.
Showcase Your Experience: When detailing your past roles, focus on specific examples of successful event management. We love numbers, so if you can quantify your achievements, do it! This helps us see the impact you've made in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at the Black Country Living Museum!
How to prepare for a job interview at THE MIRROR COACHING
✨Know Your Events Inside Out
Before the interview, dive deep into the events that the Museum has hosted. Familiarise yourself with their Public Programmes and Hire & Hospitality offers. Being able to discuss specific events and how you would enhance them shows your passion and understanding of the role.
✨Showcase Your Collaboration Skills
Since this role requires working with various stakeholders, prepare examples of how you've successfully collaborated in past roles. Think about times when you influenced others or built rapport to achieve a common goal. This will demonstrate your ability to work effectively within a team.
✨Budgeting Brilliance
Brush up on your budgeting skills! Be ready to discuss how you've managed event budgets in the past. Highlight any experiences where you operated within budget parameters while still delivering exceptional service. This will show that you can handle the financial aspects of the role.
✨Emphasise Your Hands-On Approach
The job calls for someone who enjoys being hands-on at events. Share stories that illustrate your enthusiasm for delivering exceptional visitor experiences. Whether it’s setting up an event or troubleshooting on the day, showing your proactive nature will resonate well with the interviewers.
