At a Glance
- Tasks: Welcome guests and ensure their events run smoothly with top-notch service.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted hotel stays, flexible hours, and free meals on duty.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team creating memorable experiences in a historic hotel.
- Qualifications: Previous experience in events is a plus; passion for guest satisfaction is key.
The predicted salary is between 24000 - 30000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first.
Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors.
It is one of the reasons we are ranked among the Top 30 Best Places to Work in Hospitality.
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Nestled in the heart of York, The Milner is a boutique hotel offering a blend of modern luxury and historic charm.
With 12 uniquely designed rooms, this intimate property captures the spirit of York’s rich history, while providing contemporary amenities for a comfortable stay.
Located close to York Minster and the city’s vibrant shopping and dining scene, The Milner combines stylish interiors with a warm, welcoming atmosphere, creating an ideal base for exploring one of England’s most storied cities.
- OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A CONFERENCE AND EVENTS SUPERVISOR AT OUR HOTEL
What you'll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Must be able work in an event setting which can be anything from weddings to proms to conferences or small meetings.
- Must be able to work evenings and weekends.
- Must be flexible and able to work at a fast pace.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised space.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
- WHAT WE NEED FROM YOU
- Strong time management and leadership skills.
- High attention to detail.
- At least 6 months in a similar role
- Ability to manage high-end events of all types.
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior conferencing and events experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
- EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact .
Conference & Events Supervisor in York employer: The Milner
The Milner in York is an excellent employer that values its team members by fostering a supportive and friendly work culture. With opportunities for personal growth and development, employees are encouraged to enhance their skills while contributing to creating memorable experiences for guests. The unique charm of working in a historic city like York adds to the rewarding nature of this role, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Supervisor in York
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Milner. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Milner
Don't be shy about reaching out to The Milner directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Supervisor in York
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Milner and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Milner
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
