At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean environment.
- Company: The Milner York, a stylish hotel known for warm hospitality and a supportive team.
- Benefits: Discounted hotel rates, extra holiday for your birthday, flexible working, and free meals on duty.
- Other info: Opportunities for growth and development in a dynamic hotel environment.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Friendly attitude, great communication skills, and a passion for hospitality.
The predicted salary is between 12 - 12 £ per hour.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE MILNER YORK
What you'll be doing...
- Welcome our guests with a warm smile and genuine hospitality, helping to create a memorable experience from the moment they arrive.
- Take food and drink orders accurately and confidently, making sure dietary requirements, allergies and special requests are communicated clearly.
- Serve food and drinks with care and attention to detail, keeping service friendly, efficient and professional.
- Create a great environment by setting up, clearing and resetting tables and keeping our restaurant, bar and service areas clean, tidy and welcoming.
- Prepare and serve drinks, from refreshing soft drinks and cocktails to coffees and teas, with training provided to help you build your skills.
- Keep everything running smoothly by restocking supplies, supporting with stock checks and making sure your service areas are always ready for our guests.
- Put cleanliness and safety first, following our food hygiene, health & safety and service standards at all times.
- Be part of the team by working closely with colleagues across Food & Beverage, the kitchen and wider hotel to make sure every service runs smoothly.
- Create moments that matter – whether it's a guest's first coffee of the morning, a family celebration, a business lunch or an evening drink, you'll play an important part in making their visit special.
WHAT WE NEED FROM YOU
- A friendly and positive personality with a genuine passion for looking after people and creating great guest experiences.
- Hospitality experience is a bonus, but it's not essential. If you're enthusiastic, willing to learn and have the right attitude, we'll help you develop your skills.
- Great communication skills so you can confidently connect with our guests and work effectively with your colleagues.
- An eye for detail, taking pride in getting orders right and maintaining high standards of presentation and service.
- A team-player attitude – you're happy to get stuck in, support your colleagues and do whatever is needed to keep the service flowing.
- Energy and flexibility to work in a busy hotel environment, particularly during our peak breakfast, lunch and dinner services.
- A genuine passion for hospitality and a desire to make every guest feel welcome.
WHY YOU'LL LOVE WORKING WITH US
At The Milner York, no two days are the same. You'll be part of a friendly, supportive team where we believe in developing our people, celebrating success and creating opportunities to grow. Whether you're starting your hospitality career or already have experience, we'll give you the training, support and opportunities to help you thrive.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
F&B Team Member in Upper Poppleton employer: The Milner
The Milner in York is an excellent employer that values its team members by fostering a supportive and friendly work culture. With opportunities for personal growth and development, employees are encouraged to enhance their skills while contributing to creating memorable experiences for guests. The unique charm of working in a historic city like York adds to the rewarding nature of this role, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in Upper Poppleton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Milner. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Milner
Don't be shy about reaching out to The Milner directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Team Member in Upper Poppleton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Milner and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Milner
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
