At a Glance
- Tasks: Supervise housekeeping, ensuring guest rooms and public areas are spotless and welcoming.
- Company: Join RBH, a top-rated hospitality employer that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and wellness events, plus free meals on duty!
- Other info: RBH is committed to inclusivity and offers equal opportunities for all applicants.
- Why this job: Be part of a passionate team creating memorable experiences for guests in a supportive environment.
- Qualifications: A keen eye for detail, strong communication skills, and a positive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A HOUSEKEEPING SUPERVISOR AT OUR HOTEL
What you'll be doing...
- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
- Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
- Report any maintenance issues or missing items promptly to keep rooms in top shape.
- Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
WHAT WE NEED FROM YOU
- A keen eye for detail and a commitment to high cleanliness standards.
- A positive, can-do attitude, with a passion for creating a welcoming environment.
- Strong communication skills to coordinate with other team members and respond to guest needs.
- The ability to work efficiently, staying organised and focused during busy shifts.
- A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Housekeeping Supervisor in York employer: The Milner
The Milner in York is an excellent employer that values its team members by fostering a supportive and friendly work culture. With opportunities for personal growth and development, employees are encouraged to enhance their skills while contributing to creating memorable experiences for guests. The unique charm of working in a historic city like York adds to the rewarding nature of this role, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in York
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and practices that are important in the hospitality industry. Understanding these will help you demonstrate your commitment to maintaining high standards during any interviews or discussions.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial as the job requires close coordination with various departments to ensure a seamless guest experience.
✨Tip Number 3
Highlight your ability to handle special requests and go the extra mile for guests. Think of specific instances where you exceeded expectations, as this aligns perfectly with the role's focus on creating memorable stays.
✨Tip Number 4
Research RBH Hospitality Management’s values and benefits package. Being knowledgeable about their commitment to employee wellbeing and diversity can help you connect with the company culture during your interactions.
We think you need these skills to ace Housekeeping Supervisor in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise your attention to detail, organisational skills, and any previous experience in hospitality.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for creating welcoming environments. Mention specific examples of how you've maintained high cleanliness standards and worked effectively in a team.
Highlight Relevant Skills:In your application, focus on key skills mentioned in the job description, such as strong communication, flexibility, and the ability to handle special requests. Use concrete examples to demonstrate these skills.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor.
How to prepare for a job interview at The Milner
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. During the interview, highlight your experience in maintaining high cleanliness standards and share specific examples of how you've ensured guest satisfaction through your meticulous work.
✨Demonstrate Your Team Spirit
This role requires strong collaboration with other departments. Be prepared to discuss instances where you've worked effectively as part of a team, showcasing your flexibility and willingness to support colleagues in achieving common goals.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing how you would handle guest requests or coordinate with other team members during busy shifts.
✨Emphasise Your Positive Attitude
A positive, can-do attitude is key in hospitality. Share stories that reflect your passion for creating a welcoming environment and how your upbeat approach has positively impacted both guests and your team in previous roles.
