At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel rates, flexible working, free meals, and wellness events.
- Other info: We celebrate individuality and offer a supportive, inclusive workplace.
- Why this job: Join a passionate team in a vibrant environment focused on guest experiences and personal growth.
- Qualifications: Friendly attitude, clear communication, and a willingness to learn; experience is a bonus.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty, saving you over £1000 per year
And much, much more!
A DAY IN THE LIFE OF A CONFERENCE & EVENTS TEAM MEMBER AT OUR HOTEL
What you'll be doing...
- Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Run events, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- Must be able to work evenings and weekends
- Must be able to work over the summer to cover weddings and various events
- Must be flexible
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#RBHIND
F&B Team Member in York employer: The Milner
At RBH Hospitality Management, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. As a Food & Beverage Team Member, you'll enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for personal growth, all while contributing to memorable guest experiences in a supportive environment. Join us and be part of a team that celebrates individuality and fosters a sense of belonging, making us one of the Top 30 Best Places to Work in Hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in York
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially food and beverage service. Understanding the latest trends and customer preferences can help you stand out during interviews.
✨Tip Number 2
Practice your communication skills. Since clear communication is key in this role, consider role-playing scenarios with friends or family to boost your confidence in interacting with guests.
✨Tip Number 3
Showcase your enthusiasm for teamwork. During any interactions, emphasise your willingness to support colleagues and contribute to a positive work environment, as this aligns with the team-focused culture they value.
✨Tip Number 4
Be prepared to discuss your flexibility and ability to thrive in fast-paced settings. Think of examples from past experiences where you've successfully managed busy periods or adapted to changing situations.
We think you need these skills to ace F&B Team Member in York
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the F&B Team Member position. Tailor your application to highlight relevant experiences and skills that align with what RBH is looking for.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for the hospitality industry and your desire to create positive guest experiences. Mention specific aspects of RBH's values, such as their commitment to diversity and employee wellbeing, to show you resonate with their culture.
Highlight Relevant Experience:If you have prior experience in food and beverage service, make sure to detail it in your CV. If not, emphasise any transferable skills, such as teamwork, communication, and customer service, that would make you a great fit for the role.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Milner
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences or stories that highlight your love for creating positive guest experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked with others in a fast-paced environment. Highlight your willingness to support colleagues and maintain smooth service.
✨Emphasise Attention to Detail
Talk about your keen eye for detail, especially regarding order accuracy and food presentation. You might want to mention any past experiences where your attention to detail made a difference in service quality.
✨Prepare for Common Scenarios
Think about potential scenarios you might face as a Food & Beverage Team Member, such as handling special requests or managing peak times. Be ready to share how you would approach these situations effectively.
