At a Glance
- Tasks: Maintain the spa, gym, and pool areas while providing excellent customer service.
- Company: The Milner York, a stylish hotel known for its warm hospitality.
- Benefits: Discounted stays, extra holiday for your birthday, flexible hours, and free meals on duty.
- Other info: Opportunities for growth and a diverse, inclusive workplace.
- Why this job: Join a vibrant team and create unforgettable experiences for guests in a fun environment.
- Qualifications: Customer service experience, teamwork skills, and a friendly, professional attitude.
The predicted salary is between 20000 - 25000 £ per year.
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
A DAY IN THE LIFE OF A PART TIME LEISURE TEAM MEMBER AT OUR HOTEL
- Cleaning the spa, gym and pool area to a high standard
- Water testing
- Generating and processing membership sales
- Dealing with enquiries
- Follow up potential memberships via phone and email
- Adhering to health and safety standards at all times
- Undertake pool rescue training
- Undertake plant room training
- Lead gym inductions
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Experience working as part of a team.
- Experience working in a customer facing position.
- Excellent customer service skills.
- Ability to use your own initiative.
- Ability to work autonomously.
- Flexible to work during the weekends.
- Clear communication skills to interact confidently with guests and colleagues.
- Team-focused, ready to jump in and support others.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact. We run background checks on all new hires in this position.
Leisure Club Assistant in Copmanthorpe employer: The Milner
The Milner York is an exceptional employer, offering a vibrant work environment where team members are encouraged to grow and thrive. With a comprehensive benefits package that includes flexible working arrangements, generous discounts, and opportunities for professional development, employees can enjoy a fulfilling career while contributing to unforgettable guest experiences in the heart of York. Join us to be part of a dedicated team that values inclusivity and celebrates every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant in Copmanthorpe
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Milner and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Leisure Club Assistant in Copmanthorpe
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Milner that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Milner.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Milner get a sense of who you are beyond your experience!
How to prepare for a job interview at The Milner
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Milner and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
