At a Glance
- Tasks: Welcome guests, run events, serve food and drinks, and maintain a clean, inviting space.
- Company: The Milner York, a stylish hotel known for warm hospitality and unforgettable experiences.
- Benefits: Discounted stays, extra holiday for your birthday, flexible hours, and free meals on duty.
- Other info: Perfect for those looking to gain experience in hospitality while enjoying a dynamic workplace.
- Why this job: Join a vibrant team and create memorable experiences for guests in a fun environment.
- Qualifications: Friendly attitude, clear communication skills, and a passion for guest service.
The predicted salary is between 12 - 12 £ per hour.
Our Hotel The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities all year round
- Free meals on duty, saving you over £1000 per year
- And much, much more!
A Day in the Life Of a Conference & Events Team Member at Our Hotel
What you’ll be doing:
- Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Run events, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You
- Must be able to work evenings and weekends.
- Must be able to work over the summer to cover weddings and various events.
- Must be flexible.
- Have a friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: Minimum Wage
Conference & Events Team Member employer: The Milner
At The Milner York, we are committed to fostering a supportive and inclusive work environment where our Conference & Events Team Members can thrive. With a range of benefits including flexible working arrangements, generous discounts, and opportunities for personal growth, we ensure that our team feels valued and empowered to deliver exceptional guest experiences in the heart of York. Join us and be part of a passionate team dedicated to creating memorable moments for our guests while enjoying a vibrant workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Milner York and ask to speak with someone from the team. A warm smile and a genuine interest can make a lasting impression.
✨Tip Number 3
Be ready for a trial shift! Many hospitality roles involve a practical assessment. Brush up on your service skills and be prepared to showcase your ability to create positive guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our vibrant team at The Milner York.
We think you need these skills to ace Conference & Events Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Conference & Events Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Milner
✨Know the Hotel Inside Out
Before your interview, take some time to research The Milner York. Familiarise yourself with its services, values, and what makes it stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing unforgettable guest experiences.
✨Showcase Your People Skills
As a Conference & Events Team Member, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've successfully handled customer service situations or worked as part of a team. Highlight your friendly approach and how you create positive experiences for others.
✨Demonstrate Flexibility and Energy
The role requires working evenings, weekends, and during busy events like weddings. Be ready to discuss your availability and share instances where you've thrived in fast-paced environments. Emphasising your adaptability will show that you're a great fit for their dynamic team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
