At a Glance
- Tasks: Welcome guests, serve food and drinks, and ensure smooth event operations.
- Company: The Milner York, a stylish hotel known for warm hospitality.
- Benefits: Discounted stays, flexible hours, free meals, and wellness events.
- Other info: Great opportunity for growth in a dynamic hospitality environment.
- Why this job: Join a vibrant team and create unforgettable guest experiences.
- Qualifications: Friendly attitude, clear communication, and a passion for service.
The predicted salary is between 12 - 12 £ per hour.
Our Hotel The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities all year round
- Free meals on duty, saving you over £1000 per year
- And much, much more!
A Day in the Life Of a Conference & Events Team Member at Our Hotel
What you’ll be doing:
- Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Run events, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You
- Must be able to work evenings and weekends.
- Must be able to work over the summer to cover weddings and various events.
- Must be flexible.
- Have a friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: Minimum Wage
F&B Team Member employer: The Milner York-C&E Ops
At The Milner York, we are committed to fostering a vibrant and inclusive work environment where our F&B Team Members can thrive. With a focus on employee growth, we offer a comprehensive benefits package that includes discounted hotel rates, flexible working arrangements, and opportunities for professional development, all while being part of a dedicated team that values warm hospitality and unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out The Milner York's website and social media. This will help you understand their culture and values, so you can show how you fit right in.
✨Tip Number 2
Practice your people skills! Since you'll be welcoming guests and serving food, think of some scenarios where you can showcase your friendly approach. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to talk about teamwork! The Milner values a team-focused environment, so come prepared with examples of how you've supported others in previous roles. It shows you're all about collaboration and keeping the service flowing.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a chance to stand out and show your enthusiasm for being part of our vibrant team.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Milner York-C&E Ops
✨Know the Hotel Inside Out
Before your interview, take some time to research The Milner York. Familiarise yourself with its values, services, and what makes it unique. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing unforgettable guest experiences.
✨Showcase Your People Skills
As an F&B Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your friendly, professional approach and how you create positive experiences, as this is key to thriving in a hospitality role.
✨Demonstrate Flexibility and Team Spirit
The job requires working evenings, weekends, and during busy events. Be ready to discuss your availability and willingness to adapt. Share instances where you’ve worked well in a team, especially in fast-paced environments, to illustrate your flexibility and energy.
✨Prepare for Practical Scenarios
Expect to be asked about handling specific situations, like managing peak times or ensuring hygiene standards. Think through potential scenarios you might face in the role and how you would handle them. This will show that you’re proactive and ready to jump in when needed.
