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- Tasks: Welcome guests, support daily operations, and assist with events at a vibrant co-working space.
- Company: Join The Mills Fabrica, a global platform for sustainability and social impact.
- Benefits: Gain hands-on experience, develop skills, and be part of a positive change movement.
- Why this job: Be the face of innovation and sustainability while making valuable connections.
- Qualifications: Degree or 3 years experience, strong communication, and organisational skills required.
- Other info: Dynamic team environment with opportunities for growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
The Mills Fabrica is a global platform dedicated to supporting start-ups innovating for sustainability and social impact within the techstyle and agrifood industries. Based in London and Hong Kong, The Mills Fabrica comprises an investment fund, co-working spaces, Fabrica X (innovation gallery & store), impact initiatives and partnerships. The Mills Fabrica is actively working to foster an ecosystem of innovators, who are committed to driving positive change for the planet.
Hours: 8am – 5pm / 9am–6pm, Monday to Friday, onsite (including a one-hour lunch break). The role requires a degree of flexibility, as working hours may vary occasionally to support on-site events.
Location: 36–40 York Way, King’s Cross, N1 9AB. This is an in-office role based on the ground floor front desk, with responsibility for providing cover for other front desk areas as required.
The Membership & Administration Assistant serves as the first point of contact for all visitors at The Mills Fabrica, delivering a warm welcome while supporting daily operations and providing essential administrative support. This role reports to the Membership Manager and Head of Europe.
Key Responsibilities:- Ensuring every guest that walks through the doors feels welcome and is greeted upon arrival.
- Handling impromptu visits from partners and potential collaborators, pointing into the right direction based on the needs of their visit.
- As the first point of contact, be able to represent The Mills Fabrica business to all guests.
- Liaising with all office and hot desk tenants, ensuring their welfare and that they receive the best support.
- Support the wider team with delivery of events, setup, and on-the-day coordination, with flexibility to assist outside of specified working hours when necessary.
- Supporting memberships team with the daily operations of the entire coworking space.
- Providing administrative support to the memberships & operations team.
- Diary management for the Head of Europe.
- Manage The Mills Fabrica’s database of industry contacts.
- Organisation of internal team activities and socials.
- Act as a key liaison between the UK team and the Hong Kong team to coordinate and deliver whole-team meetings.
- Maintain shared spaces by refilling pantry items and supporting general housekeeping standards.
- Act as the eyes and ears of the space by spotting and reporting faults or maintenance issues to the Facilities team.
- Bachelor’s degree or minimum of three years work experience.
- Preferred previous experience in a PA / office management role.
- Excellent written and verbal communication skills.
- Has a positive attitude, ability to problem-solve and strong organisational skills.
- Proficiency with PowerPoint, Excel and Google Sheets.
- Ability to build rapport with visitors, partners and members.
- Passionate about emerging innovative knowledge within the textiles/fashion and agri-food industry.
Membership & Administration Assistant (London) employer: The Mills Fabrica
Contact Detail:
The Mills Fabrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Administration Assistant (London)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Mills Fabrica. Understand their mission and values, especially around sustainability and social impact. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Membership & Administration Assistant. Being prepared will boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm for the role and the company shine through. Remember, they’re looking for someone who fits into their culture, so don’t be afraid to be yourself and share your passion for the textiles and agri-food industries.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Membership & Administration Assistant (London)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Membership & Administration Assistant role. Highlight your relevant experience and skills that align with our mission at The Mills Fabrica. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Mills Fabrica
✨Know the Company Inside Out
Before your interview, take some time to research The Mills Fabrica. Understand their mission, values, and the industries they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As a Membership & Administration Assistant, you'll be the first point of contact for visitors. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal communication skills and ensure you come across as approachable and professional.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or events. Highlight how you prioritised your workload and ensured everything ran smoothly, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with an unexpected visitor or coordinating an event. Think through potential scenarios related to the role and prepare your responses. This will demonstrate your problem-solving skills and ability to think on your feet.
