At a Glance
- Tasks: Oversee daily operations, manage vendor performance, and lead workplace initiatives in our London office.
- Company: Join TMG, an award-winning business process outsourcing firm with a collaborative culture.
- Benefits: Competitive salary of £54,000–£57,000, plus opportunities for professional growth.
- Other info: Be part of a dynamic team with over 1,500 associates nationwide.
- Why this job: Make a real impact by optimising workplace efficiency and enhancing employee experience.
- Qualifications: 4-6 years in facilities management and a relevant degree preferred.
The predicted salary is between 54000 - 57000 £ per year.
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job.
The Senior Facilities Coordinator will oversee day-to-day workplace operations, vendor performance, and regional facilities initiatives for our London office. This role requires a proactive, highly organized professional who can work independently to manage complex office operations, lead local projects, and optimize workplace efficiency. Moving beyond day-to-day execution, the Senior Coordinator will act as a strategic partner to regional management, ensuring fiscal responsibility, compliance, and an exceptional workplace experience.
This position is paying £54,000–£57,000 per year.
PRIMARY DUTIES- Facilities Operations, Maintenance & Project Management
- Strategic Facility Oversight: Conduct comprehensive facility audits to proactively identify asset lifecycle needs, structural improvements, and preventative maintenance.
- Escalation & Landlord Relations: Serve as the primary point of contact for building maintenance issues, independently managing relationships with landlords and property management to ensure the timely resolution of complex work orders.
- Project & Space Management: Lead workspace planning, office build-outs, and large-scale employee Moves, Adds, and Changes (MACs). Coordinate with internal stakeholder groups to minimize business disruption.
- Technical Troubleshooting: Oversee the resolution of advanced facilities issues, coordinating specialized technicians for HVAC, MEP, and electrical systems when minor repairs are needed.
- Vendor Management, Procurement & Budgeting
- Vendor Performance Management (SLA/KPI): Act as the primary lead for all external facilities vendors and contractors (janitorial, catering, MEP, security). Define, monitor, and enforce Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Financial Administration: Independently manage procurement activities, including sourcing vendor quotes, negotiating contracts, and processing high-value purchase requisitions.
- Budget Alignment: Assist regional management with tracking the local operations budget, monitoring facilities expenditures, and identifying cost-saving opportunities.
- Workplace Experience & Administration
- Front-Of-House & Security Governance: This position will be stationed at the reception desk to handle front-desk operations and physical security protocols, ensuring proper guest registration, access control system management, and compliance with global corporate security standards.
- Process Optimization: Standardize and document local workplace policies, shipping/receiving protocols, and mailroom procedures for maximum efficiency.
- Cross-Functional Collaboration: Partner with HR, IT, and Onsite Leadership to align office environment strategies with corporate culture and localized team needs.
- Safety, Compliance & Risk Management
- Health & Safety Leadership: Serve as a core member of the local Emergency Preparedness and Health & Safety team. Ensure strict compliance with local UK workplace regulations (e.g., HSE, fire warden duties, risk assessments).
- Sustainability & Waste Governance: Design and oversee office sustainability initiatives, ensuring vendor compliance with corporate trash, recycling, e-waste, and composting programs.
- Premium Amenities, Events & Food Service Oversight
- Program Management: Handle the end-to-end office food and beverage program, managing catering vendor contracts and setting standards for kitchen amenities, equipment upkeep, and catering.
- High-Profile Event Coordination: Strategize, budget, and execute large-scale corporate events, VIP visits, happy hours, and offsite activities, coordinating cross-functional teams to ensure flawless execution.
- Bachelor's Degree in Facility Management, Business Administration, or a related field preferred.
- Professional facilities certifications (e.g., BIFM/IWFM, IFMA) are highly advantageous.
- 4-6 years of progressive experience in facilities management, corporate workplace services, or property management - ideally within a fast-paced corporate or multinational environment.
- Understanding of local UK health, safety, and workplace compliance laws and regulations.
Senior Facilities Coordinator in London employer: The Millennium Group
The Millennium Group (TMG) is an exceptional employer that values its employees and fosters a collaborative work culture. With over 30 years of industry success, TMG offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a dynamic environment in London. As a Senior Facilities Coordinator, you will play a crucial role in enhancing workplace efficiency while enjoying a supportive atmosphere that encourages innovation and teamwork.
