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- Tasks: Assist customers, operate tills, and maintain shop displays in a vibrant garden centre.
- Company: Join the friendly team at Millbrook Garden Centre in Staplehurst.
- Benefits: Enjoy sociable hours, competitive pay, and opportunities for training and development.
- Why this job: Make customers smile while working in a supportive and enjoyable environment.
- Qualifications: Previous retail experience and strong customer service skills are preferred.
- Other info: Flexible roles available with great career growth potential.
The predicted salary is between 13 - 16 £ per hour.
Join Our Garden Centre Team at Millbrook Garden Centre – Staplehurst! Are you friendly, proactive, and passionate about delivering exceptional customer service? We’re looking for 2X dedicated Garden Centre Assistants to join our busy shop team at Millbrook Garden Centre in Staplehurst. This is a key customer-facing role that helps ensure our centre runs smoothly and efficiently, contributing to a welcoming and enjoyable experience for every customer.
Your Role Will Include:
- Operating tills and assisting with customer transactions
- Supporting with merchandising and maintaining shop and plant area displays
- Advising customers in-store, in the plant area and over the phone
- Helping customers load purchases into their vehicles
Hours and Days:
- Position Ref: STA1 - Tuesday 8:50 – 5, Wednesday 8:50 – 5, every other Sunday 10 – 4
- Position Ref: STA2 - Friday 8:50 – 5, every other Sunday 10 – 4
We’re seeking someone who:
- Has previous experience in a customer-facing retail role (preferably in a garden centre or similar environment)
- Has confident customer service skills with a commitment to excellence
- Possesses an outgoing personality and strong communication skills
- Has a flexible and proactive approach to meet the demands of the role
- Enjoys working as part of a team in a fast-paced environment
What We Offer:
- Sociable working hours and a great work/life balance
- Opportunities for training and development
- Competitive pay
- Access to a Personal Pension Scheme
- Employee Assistance Programme
- Free on-site parking
- Uniform provided
Our Culture: At Millbrook, we believe in inspiring, educating, equipping, and empowering our team to grow smiles—both for our customers and each other. We value teamwork, professionalism, and a proactive mindset. You’ll thrive here if you are:
- Positive – creating a supportive and enjoyable working environment
- Professional – taking pride in your work and upholding high standards
- Proactive – always looking to improve and contribute
- People-focused – your work directly enhances the customer experience
To Apply for this Role: Please complete the Application Form. NOTE: Please specify which hours you are applying for on your application.
Closing Date: 5pm Sunday 8th February 2026
Correspondence: Will be by telephone and email, so please provide both on your application form.
Support: If you need any adjustments to apply or attend an interview, we’re happy to help.
Please note: To be successful, you will need to be available for all parts of the process. We reserve the right to close this vacancy early should we receive a sufficient number of applications. Early submission is therefore encouraged.
Appointment Process:
- Telephone Interviews: ASAP upon receipt of application
- ZOOM Group Activity: Wednesday 18th February
- Individual Interviews: Tuesday 24th and Wednesday 25th February
- Trial shift: TBC
- Induction Date: Saturday 7th March
- Start Date: Post-induction
Part Time Garden Centre Assistants - Shop Team - Staplehurst in Maidstone employer: The Millbrook Garden Company Ltd
Contact Detail:
The Millbrook Garden Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Garden Centre Assistants - Shop Team - Staplehurst in Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millbrook Garden Centre. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the shop team at Millbrook.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your commitment to the role and the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Garden Centre Assistants - Shop Team - Staplehurst in Maidstone
Some tips for your application 🫡
Be Clear About Your Availability: When you apply, make sure to specify which role and the corresponding hours you're interested in. This helps us understand your availability right from the start!
Show Off Your Customer Service Skills: Since this role is all about delivering exceptional customer service, highlight any previous experience you have in retail or customer-facing roles. We love seeing how you've made customers smile!
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to keep your application professional. A friendly tone can go a long way in showing us you’re a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can get back to you quickly.
How to prepare for a job interview at The Millbrook Garden Company Ltd
✨Know Your Role
Before the interview, make sure you understand the specifics of the Garden Centre Assistant role. Familiarise yourself with the tasks mentioned in the job description, like operating tills and assisting customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of your previous customer service experiences. Think of situations where you went above and beyond for a customer or handled a difficult situation. This will show that you have the proactive and people-focused attitude they’re looking for.
✨Dress the Part
Even though it’s a garden centre, first impressions matter! Dress smartly and comfortably for your interview. You want to convey professionalism while also showing that you understand the casual yet dedicated environment of a garden centre.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how they measure success in the role. Asking insightful questions shows your genuine interest in the position and helps you determine if it’s the right fit for you.