At a Glance
- Tasks: Lead and motivate the team to deliver exceptional guest experiences.
- Company: The Mill on the Exe, a contemporary pub in a scenic location.
- Benefits: 30% off food, tips bonus, flexible working, and career progression.
- Other info: Enjoy a family-friendly environment with opportunities for personal development.
- Why this job: Be a key player in a vibrant team and enhance guest satisfaction.
- Qualifications: Experience in hospitality with strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
The Mill on the Exe is a contemporary pub with comfy rooms that enjoys a tranquil riverside location on the outskirts of Exeter city centre. Nestled beside the gardens that run alongside Blackaller Weir and the Millstone footbridge, it offers a picturesque corner of the city, with a wealth of things to see and do lying moments away.
Responsibilities
- Act as Acting General Manager when the General Manager is away, steering the team to deliver their best.
- Motivate team members to ensure efficient and smooth operation.
- Create a warm welcome for guests and manage first impressions to enhance guest experience.
- Monitor customer feedback and adjust service standards accordingly.
- Deliver outstanding service during peak times, supporting Front and Back of House staff.
- Oversee the production of a quality food offering and support the Kitchen Team.
- Provide assistance to team members when needed, drawing on experience in similar roles.
- Maintain accurate administration and cash management systems.
- Apply health and safety regulations consistently.
- Support and develop the team, acting as an inspiring role model.
- Take ownership of personal development with an eye toward future General Manager responsibilities.
Qualifications
- Experience in a similar role with demonstrated ability to lead, motivate, and support a hospitality team.
Benefits
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family‑friendly policies
- Flexible working
- Paid time off to volunteer
Assistant Manager in Exeter employer: The Mill
The Mill on the Exe is an exceptional employer, offering a vibrant work culture in a stunning riverside location just outside Exeter city centre. With a strong focus on employee development and career progression, team members enjoy generous benefits such as discounts on food and drink, flexible working arrangements, and opportunities for personal growth, all while being part of a supportive and motivated team dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Mill. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Mill
Don't be shy about reaching out to The Mill directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Mill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Mill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
