Family Liaison Worker / Attendance Officer in Coventry

Family Liaison Worker / Attendance Officer in Coventry

Coventry Full-Time 27255 - 31022 £ / year (est.) No working from home possible
The Mill

At a Glance

  • Tasks: Support families and improve student attendance while fostering a nurturing environment.
  • Company: Join Mill House School, a high-achieving specialist setting dedicated to transforming lives.
  • Benefits: Enjoy early finishes, free tea, competitive salary, and regular professional development.
  • Other info: Work in a calm environment with access to emotional support animals and a supportive team.
  • Why this job: Make a real difference in students' lives and build strong relationships with families.
  • Qualifications: Experience with young people, excellent communication skills, and a passion for inclusivity.

The predicted salary is between 27255 - 31022 £ per year.

Due to the continued growth and success of our school, we are seeking to appoint an empathetic and proactive Family Liaison Worker / Attendance Officer to join the team at Mill House School. This is an excellent opportunity to support our commitment to achieving exceptional outcomes for all pupils. You will play a vital role in improving attendance, strengthening family engagement, and removing barriers to learning. Working closely with pupils, families, and staff, you will build strong relationships, promote positive routines, and ensure every young person is supported to thrive.

Key Responsibilities and Qualifications

  • Has experience working with young people and families.
  • Can engage and support families in a positive, solution‑focused way.
  • Demonstrates excellent communication and interpersonal skills.
  • Is calm, resilient, and highly organised.
  • Shares our commitment to a nurturing, inclusive environment.
  • Has genuine empathy for the challenges our pupils face and a strong desire to make a difference.
  • Possesses secure subject knowledge within the secondary phase.
  • Is adaptable, resilient, and solution focused.
  • Thrive as part of a supportive and collaborative team.
  • Has experience working with pupils with autism and high anxiety (desirable).
  • Is IT literate and able to integrate technology into their teaching.

About Mill House School

Mill House School is a high‑achieving specialist setting with outstanding behaviour and attitudes, offering a calm, purposeful environment where pupils flourish. You will join a supportive, experienced team dedicated to transforming lives through a personalised, ambitious approach. Be part of a school where relationships matter, and your work makes a lasting difference.

Benefits

  • Early finish on Fridays – students leave at 1:30 pm, allowing dedicated time for CPD and staff development.
  • A calm, nurturing working environment where staff feel valued and supported.
  • Access to animals on‑site, including emotional support dogs, creating a therapeutic and relaxed atmosphere for both pupils and staff.
  • Free tea and coffee throughout the day.
  • A highly competitive salary structure.
  • A workplace pension scheme through Smart Pension.
  • Additional dedicated time beyond PPA for staff coaching and personal growth.
  • On‑site access to a wellbeing lead for staff support.
  • Free on‑site parking for staff.
  • Regular CPD opportunities to support your career growth.

Family Liaison Worker / Attendance Officer in Coventry employer: The Mill

Mill House School is an exceptional employer that prioritises the well-being and professional development of its staff. With a nurturing work environment, early finishes on Fridays for dedicated CPD, and access to on-site emotional support animals, employees are supported in their roles while making a meaningful impact on students' lives. The school fosters strong relationships within a collaborative team, ensuring that every member feels valued and empowered to grow.

The Mill

Contact Details:

The Mill Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Liaison Worker / Attendance Officer in Coventry

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Mill.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Mill!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Mill, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Mill or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family Liaison Worker / Attendance Officer in Coventry

Empathy
Communication Skills
Interpersonal Skills
Organisational Skills
Resilience
Adaptability
Solution-Focused Approach

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Mill:Before hitting send, make sure to tailor your application specifically to The Mill! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Mill

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.