At a Glance
- Tasks: Lead shifts, deliver top-notch customer service, and train your team.
- Company: The Mill is a charming, award-winning pub by the River Cam in Cambridge.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount on food and drink.
- Other info: Access career pathways and training opportunities to grow your hospitality career.
- Why this job: Join a vibrant team in a unique setting, perfect for those passionate about hospitality.
- Qualifications: A passion for customer service and a commitment to developing your team are essential.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor
The Mill is one of Cambridge’s iconic pubs, located just down by a beautiful river, we are not the largest of pubs but, boy do we pack character. Idyllically located on the grassy banks of the River Cam overlooking Laundress Green, the 19th Century Mill is one of Cambridge’s most iconic pubs and renowned for its wide choice of well-kept real ales. The winner of numerous CAMRA Awards, the Mill is a really special place to visit whatever the season.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Cambridge employer: The Mill
The Mill in Cambridge is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With benefits like free meals, 28 days of holiday, and opportunities for training and career growth, you'll thrive in an environment that prioritises both personal and professional development while enjoying the charm of a well-loved pub.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Familiarise yourself with The Mill's unique character and offerings. Visit the pub if you can, and engage with the staff and customers to understand the atmosphere and service style. This will help you demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Highlight your customer service experience in your discussions. Be ready to share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what The Mill is looking for in a Supervisor.
✨Tip Number 3
Showcase your leadership skills by discussing any past experiences where you've successfully led a team or managed shifts. Emphasising your ability to train and develop others will resonate well with the hiring team.
✨Tip Number 4
Express your commitment to a career in hospitality. Share your long-term goals and how you see yourself growing within the company. This will demonstrate your dedication and alignment with The Mill's values.
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what The Mill is looking for in a Supervisor. Highlight key responsibilities and required skills, such as customer service and team training.
Tailor Your CV:Make sure your CV reflects your experience in hospitality and any relevant supervisory roles. Emphasise your ability to deliver exceptional customer service and lead a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your commitment to customer satisfaction. Mention specific experiences where you successfully trained a team or improved service quality.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Mill
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Highlight Training Experience
Since training the team is a key part of the role, talk about any experience you have in training or mentoring others. Discuss how you ensure that your team has the knowledge and skills to delight customers.
✨Know the Pub's Character
Familiarise yourself with The Mill's unique character and offerings. Mentioning specific aspects of the pub, like its history or award-winning ales, can show your genuine interest and help you stand out.
