Customer Service Assistant

Please note that we cannot accept applications via Indeed, please apply as outlined on our website:

Would you like to join our friendly Front of House Team? We\’re recruiting for Customer Service Assistants

The Mill is a small multi-art form venue with big ambitions. Situated in the North Oxfordshire market town of Banbury, it is the focus of cultural life as the only public arts and performance venue in the Cherwell District. Our 237-seat theatre plays host to theatre, dance, comedy and music events which run alongside a packed creative learning and participation programme with a focus on both visual and performing arts.

Increasingly we are working outside of our building and in partnership with a wide range of organisations to ensure that all in our communities can experience the benefit of seeing and taking part in professionally led creative and cultural activities. Having recently become a National Portfolio Organisation for Arts Council England in 2023, successful candidates will join our ambitious team at a hugely exciting time.

Our Customer Service Assistants are responsible for the delivery of efficient and effective Customer Service across both our Box Office and Café Bar, ensuring that The Mill Arts Centre Trust is a welcoming and vibrant space for audiences, customers and artists.

Post: Customer Service Assistant
Line Manager: Assistant Operations Manager
Salary: £12.21 per hour
Hours: Approx 5-20 hours per week to include evenings and weekends
Holiday: 12.07% of hourly wage per hour worked
Place of work: The Mill Arts Centre and occasional off-site events

Job Type: Part-time

Pay: £12.21 per hour

Work Location: In person