Bar Supervisor in London

What's in it for you from day one: £38,000 OTE per annum plus other exciting perks and benefits!

We are looking for a full-time Bar Supervisor to join our team. The ideal candidate will have previous experience working in a bar, a strong knowledge of classic cocktails and a confident, outgoing personality. This person should be a natural leader with the ability to guide a shift while working collaboratively with the team. The Bar Supervisor will report directly to our Bar Manager, Victoria Micaela Saenz.

Location: The Milestone Hotel & Residences

Employment Type: Full Time

Working Pattern: 5 days a week

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Milestone Hotel and Residences is a beautiful five-star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's.

Key Responsibilities of a Bar Supervisor:

• Ensure smooth daily bar operations by leading the team, maintaining service standards and supporting cross-outlet collaboration.
• Support menu development and promotional activity in line with brand vision, seasonal changes and business objectives.
• Lead service by example to consistently deliver personalised Forbes 5-star guest experiences and uphold agreed service journeys.
• Effective stock management by monitoring inventory, investigating variances, processing transfers and deliveries and achieving budgeted beverage costs.
• Support recruitment, induction, training, compliance, and performance development to ensure a confident, knowledgeable and service-driven bar team.
• Foster a positive, respectful team culture through communication, encouragement, feedback and escalation of operational concerns when required.
• Maintain high standards of cleanliness, support senior F&B initiatives, and assist with projects aligned to stakeholder and leadership expectations.
• Ensure full compliance with health, safety, fire, and security procedures, remaining vigilant and proactive at all times.

What are we looking for?

• Previous premium/luxury bar or hospitality experience, with strong knowledge of classic cocktails and a passion for delivering excellent service.
• Strong ability to lead and motivate a team, ensuring smooth operations during your shift.
• Excellent verbal communication and interpersonal skills, with the ability to interact confidently and professionally with guests and colleagues.
• Exceptional standards of cleanliness and organisation, ensuring the bar area is always prepared and fully stocked.
• Collaborative attitude with the ability to work effectively with others and contribute to a positive work environment.
• Ability to handle guest enquiries or concerns with professionalism and composure.
• Willingness to adapt to changing circumstances and busy service times.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.