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- Tasks: Support volunteers from enquiry to joining, manage admin tasks, and update website content.
- Company: Join The Mighty Roar, a friendly team connecting volunteers with global programmes.
- Benefits: Starting salary of £26,000, remote work, extensive travel, and regular pay reviews.
- Why this job: Travel the world while making a meaningful impact in a supportive environment.
- Qualifications: Confident communicator, proactive, adaptable, and passionate about travel.
- Other info: Full training provided, with opportunities for growth in an exciting phase of the company.
The predicted salary is between 15600 - 36400 £ per year.
Join the team at The Mighty Roar and get a starting salary of £26,000 per annum with regular pay reviews. This is a remote role, working from home with monthly team meet-ups and extensive international travel included.
If you love travel, enjoy working with people, and want to play a meaningful role within a small, friendly team, this could be the perfect opportunity.
About the RoleWe are looking for a proactive, motivated, and adaptable individual to join The Mighty Roar team. You will become a key member of our growing business, helping to support volunteers from their first enquiry through to their decision to join one of our programmes.
Your day-to-day responsibilities will include:
- Responding to volunteer enquiries via email
- Hosting one-to-one Zoom calls with prospective volunteers and parents
- Managing general administrative tasks
- Updating website content and other customer-facing information to ensure it remains accurate, engaging, and up to date
You will also have the opportunity to travel extensively to the destinations we work in. Travel periods may last up to a month at a time, so you must be comfortable travelling solo. You will be fully supported by our local teams and will meet volunteers from all over the world while experiencing some truly unforgettable destinations.
Following training and travel, you will develop in-depth knowledge of our programmes, locations, and day-to-day volunteer life. This knowledge is essential, as you will be guiding potential volunteers with confidence and clarity through email and Zoom calls.
Working HoursThis role requires availability during the following hours:
- Monday to Thursday: 12pm to 8pm
- Sunday: 10am to 6pm
Please only apply if you are happy to work evenings and Sundays. All equipment, training, and travel-related costs are fully provided.
About UsThe Mighty Roar has been connecting volunteers with meaningful community and wildlife programmes around the world since 2017. Our mission is to make volunteering abroad as affordable and accessible as possible, ensuring life-changing experiences are open to travellers of all budgets.
We have grown consistently year on year and are now entering an exciting new phase. The successful candidate will play an important role in shaping our future, with opportunities to be involved in new ventures and long-term growth.
What We Offer- Starting salary of £26,000 per annum with regular pay reviews
- Extensive international travel across our programme destinations
- A supportive, friendly, and fun team environment
- Remote working with regular team meetups
- Full training and all equipment provided
We are looking for someone who is:
- Confident and articulate in written and verbal communication
- Comfortable speaking with people on the phone and via Zoom
- Proactive, hardworking, and adaptable
- Computer literate and confident with everyday software
- Passionate about travel and happy to travel independently
We are looking for our new team member to start as soon as possible. If this role sounds like a great fit and you feel you have the qualities we are looking for, please apply by sending your CV and a covering letter.
Volunteer Programmes Administrator & Customer Support in Gillingham employer: The Mighty Roar Project Ltd
Contact Detail:
The Mighty Roar Project Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Programmes Administrator & Customer Support in Gillingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Mighty Roar. Understand their mission and values, and think about how your passion for travel aligns with what they do. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Set up mock Zoom calls with friends or family to get comfortable speaking about your experiences and answering questions. This will help you feel more confident when it comes to hosting those one-to-one calls with prospective volunteers.
✨Tip Number 3
Show off your adaptability! Think of examples from your past where you've had to be proactive and adaptable. Whether it's managing a tricky situation or learning something new quickly, these stories will demonstrate that you're the right fit for a dynamic role like this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at The Mighty Roar. Good luck!
We think you need these skills to ace Volunteer Programmes Administrator & Customer Support in Gillingham
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your passion for travel and working with people. Highlight any relevant experience that shows you’re proactive and adaptable, just like we are at StudySmarter.
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that match the role of Volunteer Programmes Administrator & Customer Support. We want to see how you fit into our friendly team!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application showcases your confidence and clarity. Use a friendly tone that reflects how you’d interact with potential volunteers – we love a personable approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to be part of The Mighty Roar team!
How to prepare for a job interview at The Mighty Roar Project Ltd
✨Know the Company Inside Out
Before your interview, take some time to research The Mighty Roar. Understand their mission, values, and the programmes they offer. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Prepare for Zoom Calls
Since you'll be hosting one-to-one Zoom calls with prospective volunteers, practice your video call skills. Ensure you have a quiet space, good lighting, and a reliable internet connection. Consider doing a mock call with a friend to get comfortable with the format.
✨Show Your Passion for Travel
This role is all about connecting with volunteers who are eager to travel. Be ready to share your own travel experiences and how they’ve shaped your perspective. Highlighting your enthusiasm for travel can make you stand out as a candidate.
✨Demonstrate Your Communication Skills
As a Volunteer Programmes Administrator, clear communication is key. Prepare examples of how you've effectively communicated in previous roles, whether through email or face-to-face. This will reassure the interviewers that you can handle volunteer enquiries with ease.
