At a Glance
- Tasks: Lead client partnerships and deliver exceptional service while driving commercial growth.
- Company: Join The Midnight Club, a creative powerhouse for cultural advancement.
- Benefits: Enjoy flexible working, healthcare, gym access, and a mentoring programme.
- Other info: Be part of a certified B Corp committed to positive social and environmental impact.
- Why this job: Make an impact with ambitious brands in a collaborative and innovative environment.
- Qualifications: 5+ years in account management, strong presentation skills, and team leadership experience.
The predicted salary is between 51750 - 63250 £ per year.
Work as original as the people who create it.
The Midnight Club is a creative company for cultural advancement.
A 360 studio with 100+ employees across London, Leeds, Amsterdam and New York.
We specialise in original, progressive solutions for the world's most ambitious and adventurous brands.
We’re called a Club for a reason.
We build bespoke teams to tackle the specific brand or business challenge at hand.
Using best-in-class internal talent, combined with specialist, hand-picked partners.
Together we offer one promise - Advancement.
THE ROLE
As a Account Director at TMC, you are responsible for leading client partnerships, delivering exceptional client experience and supporting commercial growth.
You oversee the day-to-day health of key accounts, build trusted relationships and identify opportunities to grow existing partnerships through commercially valuable work.
You are accountable for the quality and consistency of work shared with clients, leading meetings, presenting work and ensuring projects are delivered smoothly in collaboration with the Project Leadership team.
You uphold TMC's creative and operational standards while helping clients navigate challenges with confidence and clarity.
Success in this role requires strong relationship management, commercial awareness and the ability to proactively solve problems.
You build lasting client partnerships, contribute to business growth and operate with a collaborative mindset that supports both TMC and the wider Midnight Group.
What you’ll be doing
- Leading client relationships, ensuring exceptional service, strong partnership health and successful project delivery.
- Overseeing project delivery, budgets, timelines and operational planning, working closely with the Project Leadership team.
- Line managing and developing the Project Leadership team, ensuring effective resourcing, planning and operational excellence.
- Driving collaboration across disciplines to deliver outstanding creative work and strong commercial outcomes.
- Owning client forecasting, commercial performance and business planning, providing accurate reporting and identifying growth opportunities.
- Reviewing and approving Statements of Work, estimates and commercial proposals, ensuring quality, accuracy and profitability.
- Building trusted client relationships beyond individual projects, identifying opportunities to grow accounts and generate new business across the Midnight Group.
- Partnering with Senior Leadership to share pipeline updates, client insights and strategic opportunities.
- Championing TMC's B Corp commitments, embedding responsible business practices across client partnerships.
- Adopting a Group mindset, collaborating across Midnight companies to cross-sell services and drive sustainable group growth.
ABOUT YOU
- 5+ years' experience in a similar Account Director or Senior Account Management role
- Strong experience in presenting to clients and relationship building
- Relevant experience in creating & managing presentations, across Google Suite, Microsoft or Keynote
- Competent in putting together estimates for simple projects
- Comfortable with financially tracking projects
- A wider interest in culture outside of work - bringing in new perspectives to the company
- Understanding of agency process
- Organised and methodical with high attention to detail
- Experience leading a team of at least 2 Account Managers or Account Executives
- COMPANY BENEFITS
- Xmas office closure in addition to your Holiday entitlement
- Company healthcare for yourself with Health Shield
- Use our Well-Hub app, access to 2,500+ gyms, studios, therapy and meditation
- Assistance programme with 24/7 confidential access as part of your Health Shield plan
- Flexible working scheme - Monday plus two other days of your choice in the office
- Mentoring programme parallel to your Line Management scheme
- Full access to a range of training courses
The Midnight Club is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.
All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
The Midnight Club is an accredited Real Living Wage Employer.
The Midnight Club is a certified B Corp, committed to having a positive impact on our people, communities, and the environment.
Account Director employer: The Midnight Club
At Midnight™, we pride ourselves on being an exceptional employer, particularly for the Head of Design role based in London. Our vibrant work culture fosters creativity and collaboration, offering a hybrid working scheme and comprehensive benefits like healthcare and a mentoring programme to support your professional growth. As a certified B Corp, we are dedicated to making a positive impact, ensuring that our employees thrive in an inclusive environment where their unique talents are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for The Midnight Club and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like The Midnight Club are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with The Midnight Club on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at The Midnight Club. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit The Midnight Club. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of The Midnight Club:Show us that you’ve done your homework! In your application, briefly mention what you admire about The Midnight Club’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at The Midnight Club
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at The Midnight Club will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At The Midnight Club, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
