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For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch guest experiences.
- Company: Join Leonardo Hotels, a brand known for its hospitality excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a team that values inspiration and quality service.
- Qualifications: Experience in hospitality management is essential.
- Other info: This role offers a chance to make a real impact on guest satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Be Yourself Be an Inspiration to Your Team Be Leonardo A fantastic opportunity for a Rooms Division Manager has just become available here at Leonardo Hotels. The successful applicant will manage all Guest Service operational areas. As a Rooms Division Manager you are responsible for managing all aspects of Guest Service operational areas to deliver an excellent guest experience. The Rooms Division Manager will also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards: What you can expect: Management of the day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department\’s operations on the overall property financial goals and objectives and manages to achieve or ex…
Rooms Division Manager employer: The Midland
Contact Detail:
The Midland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rooms Division Manager
✨Tip Number 1
Familiarize yourself with the specific operational standards and guest service expectations at Leonardo Hotels. Understanding their unique approach will help you align your management style with their values.
✨Tip Number 2
Network with current or former employees of Leonardo Hotels to gain insights into the company culture and operational challenges. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare examples from your past experience that demonstrate your ability to handle guest complaints and resolve conflicts effectively. Highlighting these skills will show that you are ready to manage the day-to-day operations.
✨Tip Number 4
Research the latest trends in hospitality management, especially in guest services. Being knowledgeable about industry trends can help you discuss innovative ideas during your interview, showcasing your proactive approach.
We think you need these skills to ace Rooms Division Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Rooms Division Manager position. Understand the key responsibilities and expectations, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing guest services or hotel operations. Use specific examples that demonstrate your ability to handle complaints, manage staff, and meet financial objectives.
Showcase Leadership Skills: As a Rooms Division Manager, leadership is crucial. Make sure to include instances where you successfully led a team, resolved conflicts, or improved service quality. This will show that you can inspire and manage a team effectively.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention why you want to work at Leonardo Hotels specifically and how you can contribute to their goals.
How to prepare for a job interview at The Midland
✨Show Your Leadership Skills
As a Rooms Division Manager, you'll be expected to lead your team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've handled complaints or resolved conflicts. Highlight your negotiation skills and how you turned challenging situations into positive outcomes.
✨Understand Operational Excellence
Familiarize yourself with the key operational areas of guest services. Be prepared to talk about how you would ensure quality standards are met and how you prioritize tasks to achieve daily objectives.
✨Communicate Effectively
Effective communication is crucial in this role. Think about how you would keep your team informed about business objectives and expectations. Share examples of how you've successfully communicated with staff in previous roles.
