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- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable guest experiences.
- Company: Join The Midland, an iconic 4-star hotel in Manchester known for luxury and elegance.
- Benefits: Enjoy special hotel rates, meals on duty, and a fun recognition scheme with exciting rewards.
- Why this job: Be part of a supportive community that values your growth and creativity in hospitality.
- Qualifications: No specific qualifications required; just bring your passion and leadership skills!
- Other info: Access ongoing training and clear paths for career progression in a rapidly expanding company.
The predicted salary is between 24000 - 36000 £ per year.
The Midland is an oasis in the heart of the city and one of Manchester's most-loved icons. Our diverse and unique team aims for perfection every time. Over the years, we have hosted rock stars, politicians and even royalty! The Midland is the first choice destination where every stay is exceptional. The Midland is part of the Leonardo Hotels UK & I Limited Edition collection.
As a Supervisor, we want you to bring your warm and easy-going personality to work with you every day. Working with your Head of Department, you will motivate the team to ensure our guests take advantage of our award-winning food and drink facilities, and go above and beyond to ensure every guest's stay is filled with elegance and escapism.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals whilst on duty
- Talent referral scheme
- Regular celebrations such as Thank You Week and Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
As a Supervisor, you will:
- Be yourself!
- Be present on the floor for your team, showing your exceptional leadership skills!
- Be creative and bring ideas to the table
- Support the Bar & Lounge Manager to manage daily operations and supervise service delivery
- Support with the training and coaching of new team members
- Help to meet and exceed guests' expectations by offering exceptional hospitality
The Midland is an iconic 4-star Grade II listed hotel in the heart of Manchester. The sophisticated and elegant areas offer an escape from the urban environment, nothing short of a sanctuary! With award-winning food and drink facilities, and the tranquillity of the spa, guests will feel like they have taken a step back in history whilst soaked in luxury. The Midland is part of the Leonardo Hotels Limited Edition collection.
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our GROW online learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, Come Join Us Guest Care training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression, you'll be on track for a brilliant future in Hospitality!
Restaurant & Lounge Supervisor employer: The Midland
Contact Detail:
The Midland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Lounge Supervisor
✨Tip Number 1
Familiarise yourself with The Midland's unique offerings and history. Understanding the hotel's background and its reputation for hosting high-profile guests will help you connect with the team and demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your guidance led to improved service or guest satisfaction, as this aligns perfectly with what we value at The Midland.
✨Tip Number 3
Engage with our social media platforms and online presence. By understanding our brand voice and current promotions, you can bring fresh ideas to the table that resonate with our guests and enhance their experience.
✨Tip Number 4
Network with current employees or alumni from your previous workplaces who may have insights into The Midland's culture. This can provide you with valuable information on what it’s like to work here and help you tailor your approach when applying.
We think you need these skills to ace Restaurant & Lounge Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Restaurant & Lounge Supervisor. Tailor your application to highlight relevant experience and skills that align with these requirements.
Showcase Your Personality: Since the role emphasises a warm and easy-going personality, make sure to convey your character in your cover letter. Use anecdotes or examples that demonstrate your hospitality skills and ability to motivate a team.
Highlight Leadership Experience: Emphasise any previous leadership roles or experiences in your CV. Detail how you have successfully managed teams, trained new members, or improved service delivery in past positions.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific position. Use keywords from the job description and focus on your achievements in hospitality that showcase your ability to exceed guest expectations.
How to prepare for a job interview at The Midland
✨Show Your Personality
As a Restaurant & Lounge Supervisor, your warm and easy-going personality is key. Make sure to let your true self shine during the interview, as this role requires someone who can connect with both guests and team members effortlessly.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership experience. Share examples of how you've motivated a team in the past, especially in high-pressure situations. This will show that you can effectively support the Bar & Lounge Manager and lead your team to success.
✨Bring Creative Ideas
The Midland values creativity, so think about some innovative ideas you could bring to the table. Whether it's a new service concept or a way to enhance guest experiences, showcasing your creativity will set you apart from other candidates.
✨Focus on Exceptional Hospitality
Prepare to discuss what exceptional hospitality means to you. Be ready to share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with the expectations of the position.
