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- Tasks: Lead and supervise a large team to maintain hotel-style standards in housekeeping.
- Company: Midland Care Home, a beautiful care home in Wellingborough.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Why this job: Make a real difference in residents' lives while leading a dedicated team.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Join a purpose-built care home with a focus on high-quality service.
The predicted salary is between 36000 - 60000 £ per year.
Midland Care Home is a beautiful care home in Wellingborough. Our goal is to provide the highest level of care and service to the people living here. We are a purpose-built care home that cares for up to 60 individuals with different levels of care needs. We are looking for an individual to join our Head of Departments team, leading our large team of ancillary staff, including housekeeping staff, laundry staff, and maintenance. We expect hotel style standards here at Midland and therefore require somebody that will continue to lead the way towards this level of service.
Responsibilities
- Lead and supervise your staff team ensuring adequate cover in the various departments.
- Produce weekly rotas for the departments.
- Manage, supervise, and work alongside a team of ancillary staff and induct new members of the team.
- Ensure scheduled and general repairs, renovations, maintenance, refurbishments, and decoration requirements are actioned and completed.
- Conduct regular walk about inspections of the home to identify maintenance or improvement needs and address them promptly.
- Ensure all areas of your departments are fully stocked.
- Meet with the Manager daily to feedback on your departments and take instruction of anything that is needed urgently, for example getting a bedroom ready at short notice for somebody to move in to.
- Regular linen/crockery and care items stocktake, and order as needed.
- Identify and action any areas that may need renovation, cleaning or fixing to maintain highest service standards.
- Ensure all audits/cleaning schedules/temperature checks/equipment checks are documented and ready to be seen at any time by regulators.
- Prepare vacant bedrooms into show rooms ready for people to move in to.
- Completion of weekly compliance checks such as fire alarm, emergency lights, and water temperature.
Working in a housekeeping role
- Supervising a team or seeking the next step in leadership.
- Experience in working within a large team.
Qualifications
- Excellent communication skills in English, both verbal and written.
- An eye for detail and not accepting any areas of uncleanliness or faulty equipment.
- An understanding of when to report issues that are beyond your position/role.
- Housekeeping: 1 year (preferred).
Head of Housekeeping employer: The Midland
Contact Detail:
The Midland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housekeeping
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Head of Housekeeping role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Midland Care Home thoroughly. Understand their values and standards, especially their commitment to hotel-style service. This will help you tailor your responses and show that you're the perfect fit for their team.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or tackled challenges. Being able to demonstrate your ability to manage and inspire staff will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Head of Housekeeping
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Head of Housekeeping role, make sure to highlight your experience in leading teams. We want to see how you've motivated and managed staff in previous roles, so share specific examples that showcase your leadership style.
Detail is Key: Since we expect hotel-style standards at Midland, it's crucial to demonstrate your attention to detail in your application. Mention any experiences where you maintained high cleanliness standards or improved service quality, as this will resonate with us.
Communicate Clearly: Excellent communication skills are a must for this role. Ensure your written application is clear and concise. Use proper grammar and structure to reflect your ability to communicate effectively, as this is vital when leading a large team.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us promptly and you'll have access to all the necessary information about the role and our care home.
How to prepare for a job interview at The Midland
✨Know Your Stuff
Before the interview, make sure you understand the specific responsibilities of the Head of Housekeeping role. Familiarise yourself with hotel-style standards and how they apply to a care home setting. This will help you demonstrate your knowledge and show that you're ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed staff. Highlight your ability to produce rotas, conduct inspections, and handle urgent requests. This will give the interviewer confidence in your capability to manage a large team of ancillary staff.
✨Attention to Detail is Key
Since the role requires an eye for detail, be ready to discuss how you ensure cleanliness and maintenance standards are met. Bring up any systems or processes you've implemented in previous roles to maintain high service standards, as this will resonate well with the expectations at Midland Care Home.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the care home. Inquire about the current challenges the housekeeping team faces or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.