At a Glance
- Tasks: Join a vibrant team delivering first-class hospitality in our restaurant and bar.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your positive energy, can-do attitude, and confidence in guest interactions.
- Other info: Regular training, fun celebrations, and a focus on your development await you!
The predicted salary is between 8000 - 12000 ÂŁ per month.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Food & Beverage Assistant, you will:
- Be yourself!
- Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Senior F and B Team Member employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior F and B Team Member
✨Tip Number 1
Showcase your personality! Since the role emphasises being a warm and friendly face, think about how you can convey your positive energy during any interactions, whether in person or over the phone. This will help you stand out as someone who embodies the spirit of the hotel.
✨Tip Number 2
Familiarise yourself with the hotel’s values and culture. Understanding what makes Leonardo unique will allow you to align your responses and behaviour with their expectations, demonstrating that you’re not just looking for any job, but specifically want to be part of their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. As a Senior F&B Team Member, collaboration is key. Think of examples from your past experiences where you successfully worked in a team to enhance guest experiences, and be ready to share these stories.
✨Tip Number 4
Research the food and beverage trends relevant to the hospitality industry. Being knowledgeable about current trends can help you engage in meaningful conversations during interviews, showing that you are proactive and passionate about the role.
We think you need these skills to ace Senior F and B Team Member
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Teamwork Experience: Since the role involves working as part of a vibrant team, emphasise any previous experience you have in team settings. Use specific examples to demonstrate how you contributed to a positive team environment and collaborated effectively with others.
Demonstrate a Can-Do Attitude: The job description mentions a can-do attitude. In your application, provide examples of challenges you've faced in previous roles and how you approached them positively. This will show that you are proactive and ready to tackle busy situations.
Express Your Passion for Hospitality: Make it clear why you want to work in hospitality and what excites you about the role. Share your enthusiasm for providing excellent guest experiences and how you plan to contribute to the hotel's reputation for first-class service.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Be sure to let your true self shine during the interview, as they are looking for someone who can connect with guests and create a welcoming atmosphere.
✨Demonstrate Team Spirit
This role requires you to be a bold team player. Share examples of how you've successfully worked in teams before, highlighting your ability to collaborate and support your colleagues in a busy environment.
✨Emphasise Customer Service Skills
Since you'll be ensuring guests have a great experience, prepare to discuss your customer service skills. Think of specific instances where you went above and beyond to make a guest's visit memorable.
✨Prepare for a Fast-Paced Environment
The job description mentions a busy role, so be ready to talk about how you handle pressure. Share experiences where you've thrived in fast-paced situations, showcasing your can-do attitude and resilience.