Room Attendant

Room Attendant

Croydon Full-Time No home office possible
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The Midland Hotel

At a Glance

  • Tasks: Keep our hotel sparkling clean by dusting, vacuuming, and refreshing rooms.
  • Company: Join a rapidly growing hotel group with over 270 locations across the UK and Europe.
  • Benefits: Enjoy flexible hours, special room rates, and fun team celebrations.
  • Why this job: Be part of a vibrant team that values your hard work and offers clear career progression.
  • Qualifications: Bring your positive energy and a willingness to learn; no prior experience needed!
  • Other info: Full training provided, plus access to wellness support and a company pension scheme.

As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Here are some of the key responsibilities for a Room Attendant:

  • Dusting, polishing, vacuuming
  • Refreshing of all towels and linen as required
  • Stripping and making beds
  • Cleaning bathrooms
  • Reporting any maintenance issues and safety hazards
  • Working as part of a vibrant team to exceed our guests’ expectations.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe
  • Company-wide recognition scheme
  • Meals on duty
  • Talent referral scheme
  • Regular celebrations and events
  • Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Room Attendant, you will:

  • Be yourself!
  • Bring your positive energy to work with you every day
  • Build a great rapport with the team members around you

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!

Room Attendant employer: The Midland Hotel

At Leonardo Hotels, we pride ourselves on creating a supportive and vibrant work environment where every Room Attendant is valued as part of our community. With flexible working conditions, comprehensive training, and numerous employee benefits including special room rates and recognition schemes, we ensure that our team members thrive both personally and professionally. Join us to be part of a rapidly growing hotel group that prioritises your development and celebrates your contributions.
The Midland Hotel

Contact Detail:

The Midland Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the hotel’s values and culture. Since they emphasise being yourself and being a bold team player, think about how you can showcase your personality and teamwork skills during any interactions or interviews.

✨Tip Number 2

Highlight your attention to detail when discussing your experience. As a Room Attendant, cleanliness is key, so be prepared to share specific examples of how you've maintained high standards in previous roles.

✨Tip Number 3

Demonstrate your ability to work in a fast-paced environment. Share stories that illustrate your efficiency and how you handle multiple tasks, as this will resonate well with the hotel’s need for a vibrant team member.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to take on overtime. Since the role offers flexible working conditions, showing that you’re adaptable and eager to contribute will make you stand out.

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Teamwork
Communication Skills
Customer Service Orientation
Basic Cleaning Techniques
Problem-Solving Skills
Adaptability
Physical Stamina
Organisational Skills
Ability to Follow Instructions
Positive Attitude
Reliability

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities they are looking for in a Room Attendant. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your personality and enthusiasm for the role. Emphasise your positive energy, teamwork skills, and commitment to maintaining high standards of cleanliness and guest satisfaction.

Highlight Relevant Experience: If you have previous experience in hospitality or cleaning roles, make sure to detail this in your CV. Use specific examples to demonstrate your ability to perform tasks like dusting, polishing, and reporting maintenance issues.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for a Room Attendant.

How to prepare for a job interview at The Midland Hotel

✨Show Your Team Spirit

As a Room Attendant, teamwork is essential. Be prepared to discuss how you’ve successfully worked in teams before and share examples of how you contribute positively to group dynamics.

✨Demonstrate Attention to Detail

This role requires a keen eye for cleanliness and presentation. During the interview, highlight your experience with tasks that require precision, such as cleaning or organising, and explain how you ensure high standards.

✨Express Your Passion for Hospitality

Let them know why you love working in hospitality. Share your enthusiasm for creating a welcoming environment for guests and how you take pride in your work, as this aligns with their values.

✨Prepare Questions About Training and Development

Since they offer ongoing training and progression opportunities, come prepared with questions about these programmes. This shows your eagerness to learn and grow within the company.

Room Attendant
The Midland Hotel
Location: Croydon
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