Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable guest experiences.
- Company: Join The Midland, a historic 4-star hotel in Manchester, known for luxury and elegance.
- Benefits: Enjoy special hotel rates, meals on duty, and a fun recognition scheme with exciting rewards.
- Why this job: Be part of a supportive community that values your growth and creativity in hospitality.
- Qualifications: No specific experience required; just bring your warm personality and leadership skills!
- Other info: Participate in fun events like Thank You Week and annual Employee Awards Celebration.
The predicted salary is between 28800 - 43200 £ per year.
The Midland - an oasis in the heart of the city and one of Manchester's most-loved icons. Our diverse and unique team aims for perfection every time. Over the years, we have hosted rock stars, politicians and even royalty! The Midland is the first choice destination where every stay is exceptional.
As a Supervisor, we want you to bring your warm and easy-going personality to work with you every day. Working with your Head of Department, you will motivate the team to ensure our guests take advantage of our award-winning food and drink facilities, and go above and beyond to ensure every guest's stay is filled with elegance and escapism.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals whilst on duty
- Talent referral scheme
- Regular celebrations and events
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
As a Supervisor, you will:
- Be yourself!
- Be present on the floor for your team, showing your exceptional leadership skills!
- Be creative and bring ideas to the table
- Support the Bar & Lounge Manager to manage daily operations and supervise service delivery
- Support with the training and coaching of new team members
- Help to meet and exceed guests' expectations by offering exceptional hospitality
The Midland is an iconic 4-star Grade II listed hotel in the heart of Manchester. The sophisticated and elegant areas offer an escape from the urban environment - nothing short of a sanctuary! With award-winning food and drink facilities, and the tranquillity of the spa, guests will feel like they have taken a step back in history whilst soaked in luxury.
Why come join us? We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional!
Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Restaurant & Lounge Supervisor employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Lounge Supervisor
✨Tip Number 1
Familiarise yourself with The Midland's unique offerings and history. Understanding the hotel's background and its reputation for exceptional service will help you connect with the team and demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your guidance led to improved service or guest satisfaction, as this aligns perfectly with the responsibilities of a Supervisor.
✨Tip Number 3
Network with current or former employees of The Midland or Leonardo Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your ideas for enhancing guest experiences. The job description mentions creativity and bringing ideas to the table, so think about innovative ways to elevate service or create memorable moments for guests that align with The Midland's luxurious atmosphere.
We think you need these skills to ace Restaurant & Lounge Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Restaurant & Lounge Supervisor. Tailor your application to highlight relevant experience and skills that align with these requirements.
Showcase Your Personality: The Midland values a warm and easy-going personality. In your cover letter, share personal anecdotes or experiences that demonstrate your hospitality skills and how you connect with guests and team members.
Highlight Leadership Experience: As a Supervisor, leadership is key. Include examples in your CV of times when you've successfully led a team, trained new staff, or improved service delivery. This will show that you can motivate and support your colleagues effectively.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this position. Use keywords from the job description and focus on your achievements in previous roles that relate to hospitality and customer service.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Restaurant & Lounge Supervisor, your warm and easy-going personality is key. Make sure to let your true self shine during the interview, as this role thrives on creating a welcoming atmosphere for guests.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership experience. Share examples of how you've motivated a team in the past, especially in high-pressure situations, as this will show that you can support the Bar & Lounge Manager effectively.
✨Bring Creative Ideas
The Midland values creativity, so think about some innovative ideas you could bring to the table. Whether it's enhancing guest experiences or improving service delivery, showcasing your creativity can set you apart from other candidates.
✨Focus on Guest Experience
Prepare to talk about how you would exceed guests' expectations. Highlight any previous experiences where you provided exceptional hospitality, as this aligns perfectly with the hotel's commitment to elegance and escapism.
