Receptionist

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. In this busy role, you’ll work as part of a vibrant team, serving as an ambassador for the hotel and being the first point of contact for our guests. Your responsibilities include organizing check-in and check-out processes and providing guests with a 5-star experience!

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals at work
• Talent referral scheme with bonuses for recommending friends
• Regular events like Thank You Week and annual Employee Awards Celebration
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training programs with clear progression paths

If you’re our ideal Receptionist, you will:

• Be yourself!
• Be passionate about making a difference and eager to bring new ideas
• Be courteous to guests and colleagues
• Offer guidance and local recommendations for a great stay
• Have excellent organizational skills
• Be dependable and reassuring for guests

Why join us?

We value our colleagues as much as our guests. Once part of the Leonardo community, your hard work is recognized. We support your development through our “GROWonline” learning portal, regular coaching, training, and wellness webinars. With practical training and clear career progression, you\’ll be on a path to a successful future in Hospitality!

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage more than 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans. There’s never been a better time to join us!

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