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- Tasks: As a Night Auditor, you'll manage night audits and support hotel operations.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and ongoing training.
- Why this job: Be part of a vibrant team, build guest relationships, and grow your career in hospitality.
- Qualifications: Confidence in guest interactions and a positive attitude are essential.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Night Auditor, you will:
- Be yourself! (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader!
Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Night Auditor Full Time employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor Full Time
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the role of a Night Auditor. Understanding the key responsibilities, such as balancing accounts and managing room service, will help you speak confidently about your suitability for the position.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Being able to communicate effectively and build rapport with guests is crucial in this role, so be prepared to share examples of how you've excelled in similar situations.
✨Tip Number 3
Research Leonardo Hotels and their values. Demonstrating that you align with their culture of teamwork and positivity can set you apart from other candidates. Be ready to discuss how you embody these traits in your work.
✨Tip Number 4
Network with current or former employees of Leonardo Hotels if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Night Auditor Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Night Auditor. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your personality and enthusiasm for the role. Emphasise your ability to work in a busy environment, your customer service skills, and your commitment to teamwork.
Highlight Relevant Experience: In your CV, focus on any previous roles in hospitality or customer service. Mention specific tasks that relate to the Night Auditor position, such as handling accounts, managing guest interactions, or working night shifts.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for a role that involves balancing accounts and ensuring accuracy.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Night Auditor, being yourself is key! Make sure to let your personality shine through during the interview. Share anecdotes that highlight your positive attitude and how you connect with guests.
✨Demonstrate Team Spirit
This role requires you to work closely with a vibrant team. Be prepared to discuss your experiences working in teams, how you support your colleagues, and any examples of how you've contributed to a positive team environment.
✨Highlight Your Communication Skills
Since you'll be interacting with guests at all hours, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, whether discussing past experiences or answering questions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you've had to manage guest requests or resolve issues, and be ready to explain how you handled them effectively.
