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For Companies At a Glance
- Tasks: Support hotels by managing M&E customer enquiries and producing proposals.
- Company: Join a fast-growing hotel group with over 270 locations across the UK and Europe.
- Benefits: Enjoy special hotel rates, meals at work, and a recognition scheme with vouchers.
- Why this job: Be part of a vibrant team that values your personality and offers clear progression.
- Qualifications: A passion for hospitality and strong customer service skills are essential.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
The predicted salary is between 28800 - 43200 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal M&E Executive, you will:
- Be yourself!
- Produce proposals for all M&E enquiries in line with customer requests
- Develop strong client relationships to increase enquiries and business opportunities
- Work closely with operational teams across your cluster of hotels to ensure we capture every detail
- Gather feedback from clients – we love repeat business!
- Produce contracts and issue invoices to customers
- Have a genuine passion for hospitality and delivering first-class customer service
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Meeting & Events Office Administrator employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Office Administrator
✨Tip Number 1
Show your personality! In a role like the Meetings & Events Office Administrator, being dynamic and personable is key. When networking or during interviews, let your enthusiasm for hospitality shine through.
✨Tip Number 2
Familiarise yourself with the hotel group. Research Leonardo Hotels and their unique offerings. This knowledge will help you tailor your conversations and demonstrate your genuine interest in the company during any interactions.
✨Tip Number 3
Build connections within the industry. Attend hospitality events or join relevant online forums to meet professionals in the field. Networking can lead to valuable insights and potential referrals for the position.
✨Tip Number 4
Prepare for situational questions. Think about how you would handle various scenarios related to customer service and event management. Being ready to discuss your problem-solving skills will set you apart during interviews.
We think you need these skills to ace Meeting & Events Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in meetings and events management. Emphasise any roles where you've developed client relationships or produced proposals, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, showcase your dynamic personality and passion for hospitality. Mention specific examples of how you've delivered first-class customer service and how you can contribute to the team at Leonardo.
Highlight Teamwork Skills: Since the role involves working closely with operational teams, be sure to mention any previous experiences where you've successfully collaborated with others to achieve common goals.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a vibrant team and contribute to the success of the hotels. Let your personality shine through to demonstrate that you would be a great fit for their culture.
How to prepare for a job interview at The Midland Hotel
✨Show Your Dynamic Personality
As a Meetings & Events Office Administrator, your personality is key. Be sure to showcase your enthusiasm and energy during the interview. Share examples of how you've brought your unique flair to previous roles.
✨Demonstrate Customer Service Skills
This role requires a genuine passion for hospitality. Prepare to discuss specific instances where you provided exceptional customer service, highlighting your ability to handle enquiries efficiently and build strong client relationships.
✨Highlight Team Collaboration
Since you'll be working closely with operational teams, emphasise your teamwork skills. Share experiences where you collaborated effectively with others to achieve common goals, especially in busy environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, particularly in managing M&E enquiries and feedback.
