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- Tasks: Keep our rooms and public areas spotless, ensuring guests have a memorable stay.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Flexible hours to fit your lifestyle and opportunities for career growth.
- Why this job: Be part of a friendly team that values respect and warmth in every interaction.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you)
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail‑oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
Housekeeper employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off how you align with their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Housekeeper can contribute to creating those pristine spaces and memorable visits for guests.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail, which is super important in housekeeping. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Highlight Relevant Experience: Make sure to mention any previous experience in housekeeping or similar roles. We love seeing how your skills can contribute to our high standards of cleanliness and guest satisfaction.
Tailor Your Application: Take a moment to tailor your application to our values and the role. Mention how you embody respect, warmth, and customer focus—these are key to making our guests happy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our award-winning team!
How to prepare for a job interview at The Midland Hotel
✨Know the Company Values
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Be ready to share how you embody these values in your previous roles, especially in a housekeeping context.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where your keen eye for cleanliness made a difference. Whether it’s ensuring rooms are spotless or maintaining public areas, highlight your commitment to high standards.
✨Demonstrate Team Spirit
Housekeeping is all about teamwork. Think of instances where you collaborated with others to achieve a common goal. During the interview, express your enthusiasm for working in a team and how you contribute to a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and guest interactions. Practice responses to scenarios like dealing with a difficult guest or managing multiple tasks at once. Show that you can remain calm and exceed expectations even in challenging situations.