At a Glance
- Tasks: Serve guests with a smile and ensure they have a fantastic dining experience.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a vibrant team that values your energy and offers clear paths for career growth.
- Qualifications: Bring your positive attitude and confidence in guest interactions; no prior experience needed!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
Overview
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Responsibilities
- Be the face of the hotel and deliver first-class hospitality to guests in the restaurant and bar
- Work as part of a vibrant team in a busy environment
- Ensure guests have a great experience in our restaurant and bar, and leave with a desire to return
Qualifications / Ideal Candidate
- Be yourself!
- Share your positive energy with guests and your team
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us
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Food & Beverage Assistant - Breakfast employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Breakfast
✨Tip Number 1
Showcase your personality! As a Food & Beverage Assistant, your warm and friendly nature is key. When networking or during interviews, let your genuine enthusiasm for hospitality shine through.
✨Tip Number 2
Familiarise yourself with the hotel’s values and culture. Understanding what it means to be part of the Leonardo community will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role involves working closely with others, think of examples where you've successfully collaborated in a busy environment to deliver excellent service.
✨Tip Number 4
Research the hotel’s offerings and any recent news. Being knowledgeable about their services and any special events can help you engage in meaningful conversations during your interview, showing your genuine interest in the role.
We think you need these skills to ace Food & Beverage Assistant - Breakfast
Some tips for your application 🫡
Show Your Personality: As a Food & Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your hospitality skills.
Highlight Relevant Experience: Focus on any previous roles in hospitality or customer service. Detail your responsibilities and achievements, especially those that demonstrate your ability to work in a busy environment and provide excellent guest experiences.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Food & Beverage Assistant role. Emphasise your can-do attitude, teamwork skills, and any relevant training or certifications you have completed.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining the Leonardo community. Mention why you are drawn to their values and how you can contribute to their vibrant team.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Food & Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview. Share anecdotes that highlight your positive energy and how you connect with guests.
✨Demonstrate Team Spirit
This role requires you to be a bold team player. Be prepared to discuss your experiences working in teams, how you contribute to a positive atmosphere, and how you handle busy situations together with colleagues.
✨Highlight Customer Service Skills
Since you'll be ensuring guests have a great experience, be ready to talk about your customer service skills. Provide examples of how you've gone above and beyond for customers in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and training opportunities. This shows your genuine interest in the role and helps you understand how you can grow within the team.