At a Glance
- Tasks: Serve guests in a lively restaurant and bar, ensuring a memorable experience.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a vibrant team that values your energy and offers clear paths for career growth.
- Qualifications: Bring a positive attitude and confidence in guest interactions; no prior experience needed.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebrations.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Food & Beverage Assistant, you will:
- Be yourself!
- Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Food and Beverage Assistant employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Show your personality! As a Food and Beverage Assistant, being warm and friendly is key. When you meet potential employers or during interviews, let your genuine enthusiasm for hospitality shine through.
✨Tip Number 2
Familiarise yourself with the hotel’s values and culture. Research Leonardo Hotels and understand their commitment to first-class hospitality. This will help you align your answers and demonstrate that you’re a great fit for their team.
✨Tip Number 3
Network within the hospitality industry. Attend local events or join online groups related to food and beverage roles. Making connections can lead to valuable insights and even referrals for positions at Leonardo Hotels.
✨Tip Number 4
Prepare for situational questions in interviews. Think of examples from your past experiences where you’ve demonstrated a can-do attitude or built rapport with guests. This will showcase your ability to thrive in a busy environment.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Detail any previous experience in hospitality or customer service roles. Be specific about your responsibilities and achievements, especially those that demonstrate your ability to work in a busy environment and deliver excellent service.
Emphasise Teamwork: Since the role involves working as part of a vibrant team, mention any experiences where you successfully collaborated with others. This could include group projects, team sports, or previous job roles where teamwork was essential.
Tailor Your Application: Make sure to tailor your CV and cover letter to reflect the values and culture of the hotel. Use keywords from the job description, such as 'can-do attitude' and 'building rapport', to show that you understand what they are looking for in a candidate.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Be yourself during the interview and let your positive energy shine through. This role is all about connecting with guests, so showcasing your interpersonal skills will make a great impression.
✨Demonstrate Team Spirit
This position requires you to work as part of a vibrant team. Highlight any previous experiences where you've successfully collaborated with others. Share examples that illustrate your ability to support your colleagues and contribute to a positive team environment.
✨Prepare for a Busy Role
The job can be fast-paced, so it's important to convey your ability to handle pressure. Discuss any relevant experiences where you've thrived in busy situations, whether in hospitality or other customer-facing roles. This will show that you're ready for the demands of the job.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training programmes mentioned or how the team celebrates successes, which aligns with the company's culture of recognition and community.