At a Glance
- Tasks: Join a vibrant team delivering first-class hospitality in our restaurant and bar.
- Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting expansion plans.
- Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a supportive community that values your hard work and offers clear progression.
- Qualifications: Bring your warm personality, can-do attitude, and confidence in guest interactions.
- Other info: Access ongoing training and development through our GROWonline portal and regular coaching.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Food & Beverage Assistant, you will:
- Be yourself! Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional!
Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
F&B assistant employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B assistant
✨Tip Number 1
Show your personality! As a Food and Beverage Assistant, your warm and friendly nature is key. When you meet potential employers or during interviews, let your positive energy shine through to demonstrate that you’re the perfect fit for their vibrant team.
✨Tip Number 2
Familiarise yourself with the hotel’s offerings. Knowing the menu and the types of drinks served can give you an edge. This shows your enthusiasm for the role and helps you engage in meaningful conversations with interviewers about how you can enhance guest experiences.
✨Tip Number 3
Network within the hospitality community. Attend local events or join online groups related to food and beverage roles. Making connections can lead to insider information about job openings and recommendations, which can be invaluable when applying through our website.
✨Tip Number 4
Prepare for situational questions. Think about how you would handle busy shifts or difficult guests. Being ready to discuss your problem-solving skills and teamwork will show that you have the can-do attitude they’re looking for in a Food and Beverage Assistant.
We think you need these skills to ace F&B assistant
Some tips for your application 🫡
Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your customer service skills.
Highlight Relevant Experience: Detail any previous experience in hospitality or customer service roles. Be specific about your responsibilities and achievements, especially those that demonstrate your ability to work in a busy environment and deliver excellent service.
Emphasise Teamwork Skills: Since you'll be part of a vibrant team, it's important to showcase your teamwork abilities. Include examples of how you've successfully collaborated with others in past roles to create a positive atmosphere for guests.
Tailor Your Application: Make sure to tailor your CV and cover letter to the job description. Use keywords from the job listing, such as 'can-do attitude' and 'building rapport', to demonstrate that you understand what the company values in their employees.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview; this role is all about connecting with guests and your team.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a vibrant team. Share examples from past experiences where you collaborated effectively with others to deliver great service.
✨Prepare for a Busy Environment
This role involves working in a fast-paced setting. Be ready to discuss how you handle pressure and maintain a positive attitude even when things get hectic.
✨Express Your Can-Do Attitude
The company values a can-do attitude, so be sure to convey your willingness to take on challenges. Share instances where you've gone above and beyond to ensure guest satisfaction.