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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and ensure smooth operations.
- Company: Join a fast-growing hotel group with a vibrant community culture.
- Benefits: Enjoy bonuses, enhanced pension, special hotel rates, and meals on duty.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer care are essential.
- Other info: Access ongoing training and clear paths for career progression.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Meetings and Events (M&E) Operations Manager and Head of Department, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage the M&E operation with a passion to deliver excellent customer care.
Some of the perks you could enjoy include:
- Head of Department bonus scheme: based on our financial and your personal performances
- Enhanced pension plan
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support, ongoing job-related training programmes with clear paths for progression.
If you’re our ideal M&E Operations Manager, you will:
- Be yourself!
- Be a vibrant host for customers and an expert in recognising their needs - customer retention is a crucial part of this role!
- Be hands on and visible in the operation with the ability to lead and multi-task
- Keep the details in mind - you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained
- Have great communication skills - it’s important to establish relationships with organisers and other departments within the hotel!
- Ensure that staffing levels are adequate for upcoming events
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game as a Head of Department (HOD)! Our HODs hold key team leadership roles, so we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops. To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role! “Accelerate” develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Events Manager The Midland employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager The Midland
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or be looking for someone just like you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your vibrant self shine through. They want to see how you can inspire your team and create an incredible experience for guests.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you admire, like Leonardo Hotels, and express your interest in joining their team. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company culture and values. At Leonardo, they value being yourself and delivering excellent customer care, so think about how you can demonstrate that in your responses.
We think you need these skills to ace Events Manager The Midland
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for events management.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your ability to manage events and lead a team effectively.
Showcase Your Communication Skills: Since great communication is key in this role, use your application to showcase your ability to connect with others. Whether it’s through your writing style or the way you present your experiences, make it clear that you can build relationships.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands and helps us get to know you better.
How to prepare for a job interview at The Midland Hotel
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand what it means to be part of the Leonardo community and how you can embody that in your role as an M&E Operations Manager. This will show your passion for the position and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed events. Highlight your ability to multi-task and keep operations running smoothly, as this is crucial for the role. Be ready to discuss how you motivate your team and ensure excellent customer care.
✨Communicate Clearly
Since great communication skills are essential, practice articulating your thoughts clearly and confidently. Think about how you would establish relationships with organisers and other departments. You might even want to prepare a few questions to ask them about their communication style and teamwork.
✨Be Yourself!
The job description emphasises being yourself, so let your personality shine through during the interview. Share your passion for hospitality and how you can inspire your team. Authenticity can set you apart from other candidates, so don’t hold back on showing who you are!