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- Tasks: Support a cluster of hotels with M&E customer enquiries and proposals.
- Company: Join Leonardo, a fast-growing hotel group with over 270 hotels across the UK and Europe.
- Benefits: Enjoy special hotel rates, recognition schemes, meals at work, and a talent referral bonus.
- Why this job: Be part of a vibrant team that values your personality and offers clear paths for progression.
- Qualifications: A passion for hospitality and excellent customer service skills are essential.
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
The predicted salary is between 28800 - 43200 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of a vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals at work
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal M&E Executive, you will:
- Be yourself!
- Produce proposals for all M&E enquiries in line with customer requests
- Develop strong client relationships to increase enquiries and business opportunities
- Work closely with operational teams across your cluster of hotels to ensure we capture every detail
- Gather feedback from clients – we love repeat business!
- Produce contracts and issue invoices to customers
- Have a genuine passion for hospitality and delivering first-class customer service
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Cluster Special Events Executive employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Special Events Executive
✨Tip Number 1
Show your personality! As the job description emphasises being yourself, make sure to convey your unique traits and enthusiasm during any interactions. Whether it's in a networking event or an informal chat, let your passion for hospitality shine through.
✨Tip Number 2
Familiarise yourself with the cluster of hotels you'll be supporting. Research their individual offerings and recent events to demonstrate your knowledge and interest. This will help you stand out as someone who is genuinely invested in the role.
✨Tip Number 3
Network with current employees or alumni from the company. Engaging with them can provide valuable insights into the company culture and expectations, plus it might give you a referral advantage when applying through our website.
✨Tip Number 4
Prepare to discuss your experience in customer service and relationship building. Think of specific examples where you've gone above and beyond for clients, as this aligns perfectly with the role's focus on client relationships and repeat business.
We think you need these skills to ace Cluster Special Events Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cluster Special Events Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the role emphasises bringing a dynamic personality, make sure to convey your enthusiasm and passion for hospitality in your cover letter. Use a friendly tone that reflects your character while remaining professional.
Highlight Relevant Experience: Include specific examples from your past roles that demonstrate your ability to manage customer enquiries, develop client relationships, and produce proposals. Quantify your achievements where possible to show your impact.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Midland Hotel
✨Show Your Personality
As a Cluster Special Events Executive, your dynamic personality is key. Be yourself during the interview and let your enthusiasm for hospitality shine through. This role thrives on energy and engagement, so don’t hold back!
✨Demonstrate Client Relationship Skills
Prepare examples of how you've built strong client relationships in the past. Discuss specific instances where your efforts led to repeat business or increased enquiries. This will show that you understand the importance of client connections in this role.
✨Highlight Your Organisational Skills
This position involves managing multiple enquiries and details simultaneously. Be ready to discuss how you stay organised and prioritise tasks. Mention any tools or methods you use to keep track of your work, as this will demonstrate your ability to handle a busy role.
✨Express Your Passion for Hospitality
Make sure to convey your genuine passion for delivering first-class customer service. Share stories that illustrate your commitment to hospitality and how you go above and beyond to ensure customer satisfaction. This will resonate well with the interviewers.
