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For Companies At a Glance
- Tasks: Deliver exceptional guest care and maintain treatment rooms to 5-star standards.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 hotels across Europe.
- Benefits: Enjoy special hotel rates, recognition schemes, meals on duty, and wellness support.
- Why this job: Be part of a vibrant team with clear paths for progression and ongoing training.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.
Overview
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Spa Therapist, we want you to take pride in everything you’ll be doing to support the Spa Manager and keep our spa running smoothly. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s spa.
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Responsibilities
- Be yourself!
- Offer exceptional guest care at all times
- Implement departmental SOPs consistently with particular adherence to Health and Safety standards whilst carrying out treatments
- Ensure that treatment rooms operate efficiently with regular cleaning taking place and treatments carried out to meet 5* guest expectations
- Maintain excellent knowledge of the treatments, services and prices offered in the spa, including seasonal promotions and offers
- Liaise directly with the Spa Manager and Head Therapist on sales targets and record daily sales figures accurately
- Maintain good knowledge of relevant spa trends, treatments and products available on the market
Why join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
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Casual Spa Therapist employer: The Midland Hotel
Contact Detail:
The Midland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with the latest spa treatments and trends. This knowledge will not only impress during your interview but also show your passion for the role and commitment to providing exceptional guest care.
✨Tip Number 2
Network with current or former employees of Leonardo Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss how you handle busy environments. As a Spa Therapist, you'll be part of a vibrant team, so showcasing your ability to thrive under pressure will set you apart from other candidates.
✨Tip Number 4
Demonstrate your commitment to ongoing professional development. Mention any relevant training or certifications you have, and express your enthusiasm for the training opportunities offered by Leonardo Hotels.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual Spa Therapist. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or spa environments. Mention specific treatments you are familiar with and any customer service achievements that demonstrate your ability to provide exceptional guest care.
Showcase Your Personality: The company values individuality and team spirit. Use your application to convey your personality and how you can contribute to a vibrant team atmosphere. Share examples of how you've worked well in teams or provided outstanding service.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at The Midland Hotel
✨Show Your Passion for Spa Treatments
Make sure to express your enthusiasm for spa therapies and guest care during the interview. Share any relevant experiences or training you've had, as this will demonstrate your commitment to providing exceptional service.
✨Familiarise Yourself with the Spa's Offerings
Before the interview, take some time to research the treatments and services offered at the spa. Being knowledgeable about their seasonal promotions and products will show that you're proactive and genuinely interested in the role.
✨Emphasise Teamwork Skills
As a Spa Therapist, you'll be part of a vibrant team. Highlight your ability to work collaboratively and support your colleagues. Share examples of how you've successfully worked in a team environment in the past.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready for the interviewer can set you apart. Ask about the spa's culture, training opportunities, or how they celebrate team achievements. This shows your interest in being part of their community.
