Casual F&B Assistant

Casual F&B Assistant

Liverpool Full-Time No home office possible
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The Midland Hotel

At a Glance

  • Tasks: Join a vibrant team to deliver first-class hospitality in our restaurant and bar.
  • Company: Leonardo Hotels operates over 270 hotels across the UK and Europe, with exciting growth plans.
  • Benefits: Enjoy special room rates, meals on duty, and a recognition scheme with vouchers.
  • Why this job: Be part of a supportive community that values your hard work and offers clear progression.
  • Qualifications: Bring your positive energy and can-do attitude; no prior experience needed!
  • Other info: Participate in fun events like Thank You Week and Employee Awards Celebration.

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

  • Be yourself!
  • Share your positive energy with guests and your team
  • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
  • Have a can-do attitude
  • Be confident in speaking with guests and the team – we love building a good rapport

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

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Casual F&B Assistant employer: The Midland Hotel

At Leonardo Hotels, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Casual F&B Assistant, you'll enjoy unique benefits such as special room rates across the UK and Europe, a company-wide recognition scheme, and ongoing training opportunities that pave the way for your career progression in hospitality. Join us to be part of a community that celebrates hard work and fosters personal growth, all while delivering exceptional service to our guests.
The Midland Hotel

Contact Detail:

The Midland Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual F&B Assistant

✨Tip Number 1

Show your personality! As a Food & Beverage Assistant, being warm and friendly is key. When you meet potential colleagues or during any informal interactions, let your positive energy shine through to demonstrate that you're a great fit for the team.

✨Tip Number 2

Familiarise yourself with the hotel’s offerings. Knowing the menu and the types of drinks served can help you engage in conversations with guests and show your enthusiasm for the role, making you stand out as a knowledgeable candidate.

✨Tip Number 3

Network with current employees. If you know anyone working at Leonardo Hotels, reach out to them for insights about the company culture and what they value in a team member. This can give you an edge in understanding how to present yourself.

✨Tip Number 4

Demonstrate your teamwork skills. During any interactions, whether formal or informal, highlight your ability to work well in a team. Share examples of past experiences where you contributed positively to a group dynamic, as this is crucial for the role.

We think you need these skills to ace Casual F&B Assistant

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Positive Attitude
Ability to Work in a Fast-Paced Environment
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Conflict Resolution
Basic Food and Beverage Knowledge
Multitasking Abilities
Interpersonal Skills
Empathy and Patience

Some tips for your application 🫡

Show Your Personality: As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to convey this in your application by using a conversational tone and sharing personal anecdotes that highlight your positive energy.

Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Mention specific tasks you performed that relate to the job description, such as working in a busy restaurant or bar environment.

Demonstrate Team Spirit: Since teamwork is crucial for this role, include examples of how you've successfully worked as part of a team in the past. This could be through group projects, sports, or previous jobs where collaboration was essential.

Express Your Enthusiasm: Convey your excitement about the opportunity to work with Leonardo Hotels. Mention what attracts you to their company culture and how you align with their values, such as being a bold team player and providing first-class hospitality.

How to prepare for a job interview at The Midland Hotel

✨Show Your Personality

As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview, as this role is all about connecting with guests and team members.

✨Demonstrate Team Spirit

This position requires you to be a bold team player. Share examples of how you've successfully worked in a team before, highlighting your ability to collaborate and support your colleagues.

✨Prepare for a Busy Environment

The role can be fast-paced, so be ready to discuss how you handle busy situations. Think of specific instances where you've thrived under pressure and maintained excellent service.

✨Express Your Can-Do Attitude

A positive, can-do attitude is essential for this job. Be prepared to talk about how you approach challenges and your willingness to go the extra mile for guests and your team.

Casual F&B Assistant
The Midland Hotel
Location: Liverpool
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