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- Tasks: Support and optimise ERP software solutions for various departments in a dynamic construction environment.
- Company: Join a leading family-owned construction firm with a strong safety culture.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on building America's infrastructure.
- Why this job: Make a real impact by enhancing software use across diverse projects.
- Qualifications: Experience with ERP systems and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.
Position Summary: The Applications Support Manager is a key member of the project team responsible for supporting the company's ERP software solutions including Vista by Viewpoint. This role involves supporting team members in all company departments regarding software use, support, training, development, and implementation.
Responsibilities:
- Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents, and near-misses to ensure adherence to our Number One Core Value–Safety First, in everything we do.
- Work with and support Construction & Paving Projects, Plants, Fleet, and General and Administrative departments (G&A) in performing and coordinating functional processes within Vista by Viewpoint (the company’s ERP platform), Trimble Construction One, and other related applications/software tools.
- Promote and support Vista and other systems to manage, track, and coordinate related work items and documents electronically using available toolsets.
- As Manager track Applications Support cases for various applications/programs to determine the number of issues, time for resolution, and any specific patterns that need to be addressed to enhance user outcomes and reduce future reported cases.
- Assist Director of Enterprise Applications in planning, refining, implementing, and maximizing all interrelated software tools utilized by the company.
- Maintain the Middlesex Connect – Vista/Enterprise Applications directory that includes all related training materials and best practices.
- Coordinate with Departments to properly setup, utilize, and maintain applications.
- Monitor the proper entry and maintenance of PO’s and Receivers within Vista; assist in closing out Purchase Orders; and assist team members with the effective day-to-day use of the Purchasing Module and related programs.
- Create, modify, manage, and assign Work Centers and related Inquiries in Vista.
- Assist with supporting, providing training, and coordinating related system-based activities to streamline business processes and promote best practices.
- Be part of the implementation team to revisit all Vista modules to achieve full use and functionality of system toolsets.
- Track and respond to user requests regarding Vista and other applications.
- Assist in finalizing and updating Vista and other applications' internal process documentation.
- Assist with new hire orientation, including an introduction to Vista and continued training.
Applications Support Manager in London employer: The Middlesex Corporation
Contact Detail:
The Middlesex Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their core values, especially around safety, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Practice common interview questions and scenarios related to applications support. Show off your problem-solving skills and how you can help streamline processes using ERP software like Vista.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Applications Support Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications Support Manager role. Highlight your experience with ERP software, especially Vista by Viewpoint, and any relevant training or support roles you've had in the past.
Showcase Your Skills: Don’t forget to emphasise your technical skills and any experience you have with the various applications mentioned in the job description. We want to see how you can contribute to our team and improve user outcomes!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at The Middlesex Corporation!
How to prepare for a job interview at The Middlesex Corporation
✨Know Your ERP Software
Make sure you have a solid understanding of Vista by Viewpoint and other relevant software tools mentioned in the job description. Brush up on how these systems work, their modules, and how they can be used to streamline processes. This will show your potential employer that you're not just familiar with the software but also ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to software support or training. Think about specific instances where you improved user outcomes or resolved issues efficiently. This will highlight your ability to manage applications support cases effectively.
✨Emphasise Team Collaboration
Since this role involves working closely with various departments, be ready to discuss your experience in collaborative environments. Share stories that showcase your ability to communicate and coordinate with different teams, as well as how you’ve supported others in using software tools.
✨Safety First Mindset
Given the emphasis on safety in the job description, be prepared to talk about how you prioritise safety in your work. Discuss any relevant experiences where you promoted safety practices or contributed to a safe working environment, aligning with the company's core values.