At a Glance
- Tasks: Support ERP software solutions and assist team members across various departments.
- Company: Join a family-owned leader in heavy civil construction, building America's infrastructure since 1972.
- Benefits: Enjoy a full-time role with opportunities for training and professional development.
- Other info: Work in a dynamic environment with a strong emphasis on teamwork and continuous improvement.
- Why this job: Be part of a collaborative team focused on safety and innovation in construction technology.
- Qualifications: Mid-senior level experience in project management or IT is preferred.
The predicted salary is between 42000 - 72000 £ per year.
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The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.
Position Summary:
TheApplicationsSupport Manager is a key member of the project team responsible for supporting the company's ERP software solutions including Vista by Viewpoint. This role involves supporting team members in all company departmentsregardingsoftware use, support, training, development, and implementation.
Responsibilities:
- Comply with (and actively promote) all Safety policies and procedures including reporting all accidents,incidents,and near-misses to ensure adherence to our Number One Core Value–Safety First, in everything we do.
- Work with and support Construction & Paving Projects, Plants, Fleet, and General and Administrative departments (G&A) in performing and coordinating functional processes within Vista by Viewpoint (the company’s ERP platform)(Vista), Trimble Construction One, and other related applications/software tools including the Team Portal, FM Timecards, Comdata/Expense Track, Insight software, HeavyJob, Dispatcher, Fleetwatcher, Command Alkon, Tenna, Power BI, and other related applications/software tools.
- Vista software modules include Accounts Payable, AR, Human Resources, Imports, Equipment, Cash Management, Purchasing, General Ledger, Subcontracts, Job Billing, Cost Management (PM/JC), and Material Sales.
- Team Portal support regarding HR, FM Timecards, and Equipment Purchase Orders.
- Promote and support Vista and other systems to manage, track, and coordinate related work items and documents electronically using available toolsets including Work Centers, Workflows, Checklists, Notifiers, and Analytics.
- As Manager track Applications Support cases for various applications/programs to determine the number of issues, time for resolution, and any specific patterns that need to be addressed to enhance user outcomes and reduce future reported cases.
- As Manager assist Director of Enterprise Applications in planning, refining, implementing, and maximizing all interrelated software tools utilized by the company.
- As Manager maintain the Middlesex Connect – Vista/Enterprise Applications directory that includes all related training materials and best practices.
- As Manager maintain, coordinate and schedule all Team Member training sessions working with Learning & Development.
- As Manager coordinate with Departments to properly setup, utilize, and maintain applications.
- Monitor the proper entry and maintenance of PO’s and Receivers within Vista; assist in closing out Purchase Orders; and assist team members with the effective day-to-day use of the Purchasing Module and related programs. Provide guidance and support on Purchase Order updates and adjustments to maintain accurate committed cost.
- Create, modify, manage, and assign Work Centers and related Inquiries in Vista. Maintain Work Center Library Templates by functional groups.
- Work with Imports and other Vista tools to update, import, or report key data and changes.
- Assist with supporting, providing training, and coordinating related system-based activities to streamline business processes and promote best practices.
- Assist with effective document management and training utilizing available systems such as Vista Document Management, including Developing, using monitoring,g and maintaining Vista Document Management and other available toolsets to facilitate a true company-wide document management solution. Continue efforts to streamline the matching of receiver documents in the field to invoices received from vendors.
- Be part of the implementation team to revisit all Vista modules to achieve full use and functionality of system toolsets. Help roll out new concepts and initiatives.
- Promote and support reporting tools such as Global Software Spreadsheet Server (financial reporting – department and management level via use of distribution templates), Query Designer (SQL report expansion into Vista for use in Work Centers), FM Timecards, and Vista reports, Work Centers, and exports.
- Track and respond to user requests regarding Vista and other applications.
- Assist in finalizing and updating Vista and other applications' internal process documentation and linking documentation stored in SharePoint via Vista “Buttons”.
- Assist with new hire orientation, including an introduction to Vista and continued training. Help establish and maintain a training grid for team members in the Vista HR module.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Construction
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Applications Support Manager in Charlton employer: The Middlesex Corporation
The Middlesex Corporation is an exceptional employer, offering a collaborative work culture that prioritises safety and employee development. With a strong focus on training and support for its ERP software solutions, employees have ample opportunities for growth and advancement in the heavy civil construction industry, all while being part of a family-owned business that has been a leader since 1972.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Manager in Charlton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Middlesex Corporation values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Middlesex Corporation might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Middlesex Corporation!
✨Direct Apply to The Middlesex Corporation
Let's not forget to apply directly through the The Middlesex Corporation website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Applications Support Manager in Charlton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Middlesex Corporation.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Middlesex Corporation. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Middlesex Corporation
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
