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- Tasks: Support ERP software solutions and assist team members across various departments.
- Company: Join a family-owned leader in heavy civil construction, building America's infrastructure since 1972.
- Benefits: Enjoy a full-time role with opportunities for training and professional development.
- Why this job: Be part of a collaborative team focused on safety and innovation in construction technology.
- Qualifications: Mid-senior level experience in project management or IT is preferred.
- Other info: Work in a dynamic environment with a strong emphasis on teamwork and continuous improvement.
The predicted salary is between 42000 - 72000 ÂŁ per year.
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The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.
Position Summary:
TheApplicationsSupport Manager is a key member of the project team responsible for supporting the company\’s ERP software solutions including Vista by Viewpoint. This role involves supporting team members in all company departmentsregardingsoftware use, support, training, development, and implementation.
Responsibilities:
- Comply with (and actively promote) all Safety policies and procedures including reporting all accidents,incidents,and near-misses to ensure adherence to our Number One Core Value–Safety First, in everything we do.
- Work with and support Construction & Paving Projects, Plants, Fleet, and General and Administrative departments (G&A) in performing and coordinating functional processes within Vista by Viewpoint (the company’s ERP platform)(Vista), Trimble Construction One, and other related applications/software tools including the Team Portal, FM Timecards, Comdata/Expense Track, Insight software, HeavyJob, Dispatcher, Fleetwatcher, Command Alkon, Tenna, Power BI, and other related applications/software tools.
- Vista software modules include Accounts Payable, AR, Human Resources, Imports, Equipment, Cash Management, Purchasing, General Ledger, Subcontracts, Job Billing, Cost Management (PM/JC), and Material Sales.
- Team Portal support regarding HR, FM Timecards, and Equipment Purchase Orders.
- Promote and support Vista and other systems to manage, track, and coordinate related work items and documents electronically using available toolsets including Work Centers, Workflows, Checklists, Notifiers, and Analytics.
- As Manager track Applications Support cases for various applications/programs to determine the number of issues, time for resolution, and any specific patterns that need to be addressed to enhance user outcomes and reduce future reported cases.
- As Manager assist Director of Enterprise Applications in planning, refining, implementing, and maximizing all interrelated software tools utilized by the company.
- As Manager maintain the Middlesex Connect – Vista/Enterprise Applications directory that includes all related training materials and best practices.
- As Manager maintain, coordinate and schedule all Team Member training sessions working with Learning & Development.
- As Manager coordinate with Departments to properly setup, utilize, and maintain applications.
- Monitor the proper entry and maintenance of PO’s and Receivers within Vista; assist in closing out Purchase Orders; and assist team members with the effective day-to-day use of the Purchasing Module and related programs. Provide guidance and support on Purchase Order updates and adjustments to maintain accurate committed cost.
- Create, modify, manage, and assign Work Centers and related Inquiries in Vista. Maintain Work Center Library Templates by functional groups.
- Work with Imports and other Vista tools to update, import, or report key data and changes.
- Assist with supporting, providing training, and coordinating related system-based activities to streamline business processes and promote best practices.
- Assist with effective document management and training utilizing available systems such as Vista Document Management, including Developing, using monitoring,g and maintaining Vista Document Management and other available toolsets to facilitate a true company-wide document management solution. Continue efforts to streamline the matching of receiver documents in the field to invoices received from vendors.
- Be part of the implementation team to revisit all Vista modules to achieve full use and functionality of system toolsets. Help roll out new concepts and initiatives.
- Promote and support reporting tools such as Global Software Spreadsheet Server (financial reporting – department and management level via use of distribution templates), Query Designer (SQL report expansion into Vista for use in Work Centers), FM Timecards, and Vista reports, Work Centers, and exports.
- Track and respond to user requests regarding Vista and other applications.
- Assist in finalizing and updating Vista and other applications\’ internal process documentation and linking documentation stored in SharePoint via Vista “Buttons”.
- Assist with new hire orientation, including an introduction to Vista and continued training. Help establish and maintain a training grid for team members in the Vista HR module.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Construction
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Applications Support Manager employer: The Middlesex Corporation
Contact Detail:
The Middlesex Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Manager
✨Tip Number 1
Familiarise yourself with the ERP software solutions mentioned in the job description, especially Vista by Viewpoint. Understanding its functionalities and modules will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of The Middlesex Corporation on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Applications Support Manager role.
✨Tip Number 3
Prepare to discuss your experience with training and supporting team members in software applications. Highlight specific examples where you've successfully implemented training sessions or improved user outcomes.
✨Tip Number 4
Research the construction industry and understand how technology is transforming it. Being knowledgeable about current trends and challenges will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Applications Support Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Applications Support Manager position. Understand the key responsibilities and required skills, especially those related to ERP software solutions like Vista by Viewpoint.
Tailor Your CV: Customise your CV to highlight relevant experience in applications support, project management, and any specific software tools mentioned in the job description. Use keywords from the job listing to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Applications Support Manager role. Mention specific experiences where you've successfully supported software solutions or led training sessions.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've resolved issues in previous roles, particularly in relation to software applications. Highlight your ability to track and respond to user requests effectively, as this is crucial for the role.
How to prepare for a job interview at The Middlesex Corporation
✨Understand the ERP Software
Make sure you have a solid understanding of ERP software, particularly Vista by Viewpoint. Familiarise yourself with its modules and functionalities, as you'll likely be asked how you can support and enhance its use within the company.
✨Showcase Your Training Skills
As an Applications Support Manager, training team members is a key responsibility. Be prepared to discuss your experience in training others, including any specific methods or tools you've used to ensure effective learning.
✨Emphasise Safety First
Since safety is a core value for the Middlesex Corporation, be ready to discuss how you prioritise safety in your work. Share examples of how you've promoted safety practices in previous roles, especially in relation to software implementation and support.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, particularly regarding user support and issue resolution. Think of specific instances where you've successfully resolved technical issues or improved processes, and be ready to share those stories.
